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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

New customer

5
Excellent service very professional went through the meeting with very clear and informative feedback felt very different from a bank that I first went to. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

A very pleasant experience with very helpful and polite staff

5
I didn’t have to wait very long to be greeted by a staff member. The lady was extremely polite and very helpful, answering and explaining any questions I had. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Great value and friendly service

5
Easy to save with and lovely people Reviewed on: 4th April 2023
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Mansfield Member Feedback

Continuing to save

5
Very happy with the service from Mansfield Building Society, email hints at the account closed, but just new accounts opened, really happy with the guidance. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Cash ISA investment

4
I needed a reasonable rate of return for a 2022/23 Cash ISA investment of £20,000 and chose the Mansfield based on what I had read about comparable rates. The talk-through by your Mr Higginbottom at the Chesterfield Branch was friendly and thorough but at all times professional. Paperwork was easily comprehensible and response times were good. The score is four star, rather than five, because the reaction time to a change in the BoE interest rate could have been quicker, ideally son after the announcement was made; not lagging behind by so much. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

First time with Mansfield Building Society

5
Really easy to set up , will use again. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

MBS Performance thoughts.

5
Membership coming up to 14 years and have always been treated with respect and upmost professionalism with all dealings, but in particular with help during family bereavements. I suppose we all have different wishes and requirements, but I would like to see a much larger gap in favour of fixed rate bonds savings interest accounts. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Friendly and efficient service.

5
By coincidence I called in to my local branch today (a) to pay in to one of my accounts and (b) to update a few of my passbooks. As always the counter staff (on this occasion Helen and Haley) were pleasant and amenable and dealt with my visit in a polite and efficient manner with a bit of good natured banter thrown in along the way. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

A good experience

5
I have been a very happy customer of the Mansfield BS and only moved my matureing ISA account because I could get a better rate elsewhere. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

excellent in every way - has a branch I can visit

5
the staff were brilliant, even made me a coffee Reviewed on: 4th April 2023
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Mansfield Member Feedback

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