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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.53 (752 reviews)

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4.51

Based on 752 reviews, last reviewed 15th Oct 2024

408% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

18%

Latest highest rating:

5

Straight from the horse's mouth. Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024

Latest lowest rating:

1

Feeling unwelcomed as a prospective customer, will n... Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (752)

Changing climate

I have always been satisfied with my account that I have had with the Mansfield Building Society and which I have held for many years, but unfortunately owing to the Covid pandemic and the fact that I do not go out very often,I have made the decision to close my account with yourselves and consolidate with my other accounts that I have elsewhere. In the future if things should change I would not hesitate to open another account with the Mansfield Building Society. Reviewed on: 22nd February 2021

Easy to fill in forms folllowed by a quick phone call to complete

In these difficult times, it was easy and straight forward to get the account opened. Reviewed on: 15th February 2021

Easy to fill in forms and friendly phone call to complete

The paperwork/books arrived 2 days after opening account so easy and straight forward. Reviewed on: 15th February 2021

Friendly service

All telephone contacts have been very helpful. Reviewed on: 15th February 2021

Excellent customer service.

It is good to have personal service by a local building society. Too many banks and building societies operate online and have become very impersonal. Reviewed on: 15th February 2021

Very personal service

Telephone answered quickly. Personal and straight forward service. Reviewed on: 8th February 2021

Efficient service providing exactly the right product for me.

Our regular savings account had come to the end of the term and with no offer of a further account being offered I decided to look for a reasonably local Building Society who could offer such an account. The Mansfield fit my requirements exactly and offered a good rate. I contacted my local branch, discussed my requirements with a very pleasant staff member and received the application form the following day. Two days later calls were received from the Branch to discuss our understanding of the account and other compliance issues and were told the account would be opened and the passbooks issued by post. The whole process has been efficient and pleasant experience. Reviewed on: 8th February 2021

Friendly staff

The staff were very kind and understanding and helpful. Reviewed on: 8th February 2021

Early impressions by phone and in branch

Initial phone call to Mansfield resulted in no follow up and no paperwork received. Visit to local Chesterfield branch - helpful friendly staff who sorted my needs efficiently. Reviewed on: 4th February 2021

First class service

Dealt with by friendly and efficient staff. Reviewed on: 1st February 2021

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