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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Good service

5
Very good customer service, staff always helpful and interest rates are pretty good too Reviewed on: 5th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Good local Building Society

4
On the whole I think Mansfield Building Society is good but not so sure the interest rates are now always as competitive as they used to be. I was a bit surprised to find out that my older monthly savings account had a lower rate than the current newer rate which was on offer, I had saved a substantial amount so made a difference. I don't think that is good to reward new savers rather than the loyal ones who have had accounts longer and think that needs to be addressed ideally. Look after the ones that have supported you. Reviewed on: 5th April 2023
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Mansfield Member Feedback

Interest rates

4
Surprised to see you haven’t raised your rates Reviewed on: 4th April 2023
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Mansfield Member Feedback

Excellent efficient service

5
I contacted the Mansfield Building Society by phone. The call was answered by Lisa who took my details and very efficiently posted out application forms the same day. I returned the completed forms promptly and just under a week from my phone call my new account was opened and I had received the passbook. Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Very helpful

5
Very helpful very clear and sorted everything out we needed very quickly and efficiently .proffesional but freindly service. Reviewed on: 4th April 2023
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Mansfield Member Feedback

Saving

5
Have the best interest rate lovely friendly staff great advice Reviewed on: 4th April 2023
Shirley Reders's avatar
Shirley Reders

Customer service

5
They're nice and friendly staff had good advice information Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Modernisation required

4
Arrived at the branch having travelled 20+ miles to find the appointment I believed I had made had not been logged by the individual I had arranged it with.. However the branch staff jumped to and satisfactorily executed my wishes to transfer monies form an existing account to a new account. Found the manual process somewhat 'clunky' by modern standards, Would have expected to be able to execute on line as an existing member. Also the interest rates on accounts appear to be below that of many other on line banks and even my own bankHSBC!! Reviewed on: 4th April 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Friendly helpful staff

5
Very easy to sort isa accounts with knowledgable,helpful and friendly staff at Kirkby branch. Guided through the whole process. Reviewed on: 4th April 2023
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Mansfield Member Feedback

Helpful staff and competitive rates

5
We have always found the Mansfield staff helpful and friendly with a can do attitude. Staff members have always delivered what they promise. More companies should follow the Mansfield Building Society way of working. Reviewed on: 4th April 2023
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Mansfield Member Feedback

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