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Mansfield Building Society: Savings reviews

4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Paul

5
Great interest rate and easy to set up Reviewed on: 4th February 2023

I have always had excellent service from your staff

5
I only closed my account because I required the funds. The staff were so helpful Reviewed on: 4th February 2023

Professional and Friendly

5
Staff kept me informed of everything I needed to do, were prompt with correspondence, transactions completed swiftly. Reviewed on: 4th February 2023

The best

5
Relaxed and informative business with friendly staff Reviewed on: 3rd February 2023

Great product- Decent interest rate.

1
Needed a short term savings account with a good percentage rate,& found MBS online with a flexi/variable rate doing just that.Very competitive! Good customer experience when I rang head office in Mansfield. Bit surprised there was NO app for the account & felt it was a bit old fashioned to get a “Pass-Book” for my savings.Although you are told ,the account is operated via the post,it’s a shame you can’t access the account online,which is what I’m usually used too Reviewed on: 3rd February 2023

service

5
very good service.pass book arrived quickly Reviewed on: 3rd February 2023

Well looked after

5
Very knowledgable assistant took care of our needs, felt very comfortable with the help she gave us. Reviewed on: 3rd February 2023

It all takes time but my cheque was excepted my passbook arrive all good thank you

4
This is my first experience with you one or two issues got a result in the end Reviewed on: 3rd February 2023

Excellent. On the ball. Answered questions clearly and promptly.

5
Very positive. When speaking with advisors over the phone they made the conditions of the product I was investing in very clear. Reviewed on: 3rd February 2023

Moving from one account to another

5
Very smooth process when I closed one account and set up a new account with Mansfield Buildi.ng Society Reviewed on: 3rd February 2023

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