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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (111 reviews)

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4.69

Based on 111 reviews, last reviewed 23rd Apr 2025

850% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

11%

Latest highest rating:

4

Overall, very good indeed. Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstan... Read more Reviewed on: 23rd April 2025

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023

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About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the...

Marsden Building Society Mortgages reviews (111)

Review of the Marsden Building Society, Mortgages:

Helpful and responsive

I have dealt with the Marsden a couple of time on the phone and they were very friendly, reassuring and helpful - thank you! Reviewed on: 19th April 2021

Overall, very good indeed.

Overall, very good indeed. There were some early issues with duplication of communication, but this settled. Due to some difficult family circumstances and delays in selling other properties, I was not able to complete my end of term mortgage payments on time. Whilst not delighted of course, the Marsden did bear with me for an unexpectedly lengthy period, I paid off my mortgage and all was well in the end. As someone who is never normally in debt, I sincerely appreciate their... Reviewed on: 23rd April 2025

Please simplify the document sharing process

For previous mortgages we used a financial adviser who sorted all our financial documents and ID checks within 3 hours for each mortgage. The process with Marsden has involved 4 different bodies (L&C, LMS, Gorvins and Marsden) who have asked us for almost the same information and ID checks. We would expect Marsden to simplify this process by sharing customer documents with all supporting organisations. We have spent at least 2-3 weeks in real time gathering and forwarding th... Reviewed on: 21st March 2025

Ran smoothly from start to finish!

Ran smoothly from start to finish! Reviewed on: 4th February 2025

Mortgage for Expats

In 2020 Marsden were one of the few UK lenders willing to offer mortgages to Expats, who were looking to re-purchase a home in the UK (which became a necessity post Brexit). Rates were competitive and lending criteria was sensible. Reviewed on: 3rd February 2025

Good products and helpful, responsive staff.

Very good products and helpful, responsive staff have made all the difference in choosing our mortgage with the Marsden BS. Reviewed on: 3rd February 2025

We had difficulty getting a mortgage five years ago...

We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service has been speedy, helpful and flexible when needed. Reviewed on: 30th January 2025

Have a fixed interest rate mortgage which is very co...

Have a fixed interest rate mortgage which is very competitive. Giving regular updates and notifications Reviewed on: 29th January 2025

The Marsden team give you good options.

The Marsden are very good at giving one to one personal customer service. Their staff remember your name and circumstances. The product offered to us was perfect for our situation and was at a good interest rate too! Reviewed on: 28th January 2025

Just the mortgage I needed.

Just the mortgage I needed. I'm retired and needed an interest only mortgage which very few mortgage providers offer, Reviewed on: 28th January 2025

Amazingly personal experience from start to finish o...

Amazingly personal experience from start to finish of applying for and then renewing mortgage products. Extremely rare in this age of automation. I spoke to and corresponded with individuals at every step who made things easy and accessible. made me feel like I was being personally supported. Reviewed on: 28th January 2025

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