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MBNA: Credit Card reviews

2.76
Based on 181 reviews, last reviewed 21st Dec 2024
50% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
36%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024
David H's avatar
David H

Latest lowest rating:

1

MBNA charges you interest rate even when you pay by... MBNA charges you interest rate even when you pay by direct debit your balance in full. Reviewed on: 21st December 2024
Roya's avatar
Roya

About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (181)

Review of the MBNA, Credit Card:

Avoid at all costs

1
advertise 18 months interest free credit card but small print says that is only on purchases made in first 60 days. Have been hit with huge interest. These guys are criminal. Reviewed on: 10th September 2024

good deals on balance transfer options

4
I have used my MBNA credit card for many years. I tend to use it less as an everyday credit card, instead I take advantage of the long balance transfer deals they keep sending me and use it to spread the cost of purchasing a large item. I find that it can take a while to get to speak to someone, lots of options to go through and then a reasonable wait for the call to be answered, however I do find that when I am able to eventually get through, my call is dealt with efficiently... Reviewed on: 23rd October 2016

Good value competitive rates

5
Great offers regular 0% balance transfer offers always friendly and helpful when ever you contact them . Best credit card provider by miles while others have increased there interest rates mbna have kept there's at an affordable level. Reviewed on: 12th September 2016

Customer service

5
I recently contacted the company to take up a recent offer on a balance transfer. the process was easy and the adviser explained the process fully and explained in detail how long the transfer would take. Good offer Good service highly recommended. Reviewed on: 12th September 2016

As good as the rest

4
In my experience with MBNA, I found that while the service and customer experience couldn't be faulted, I did have a few issues with the deals that they offered me. After being a customer of theirs for a number of years and always keeping my account in good order, I contacted them on numerous occasions about increasing my limit and even though I was told a higher limit was available to me, it never happened for some reason. I would recommend MBNA overall, I just think that the... Reviewed on: 9th September 2016

very good credit card on special offer of 0 % for a year on purchases, helpful staff

4
I got a balance transfer at 0 % and also 0 % on purchases for one year. also you can request paper statements by post as well as online only bills. Reviewed on: 30th August 2016

Checking purchases.

4
When checking through previous expenditure I find the MBNA Credit Card very easy to check online or over the telephone. The customer service is helpful and always polite. Any queries are dealt with promptly and quickly put your mind at ease. The card gives you confidence that it will be accepted at a large range of retailers and businesses. Reviewed on: 30th August 2016

Easy to pay

3
The MBNA website is easy to navigate. I was previously using it to make my monthly payments. However, by doing this, it takes longer for the payment to be credited. I have now set up a monthly direct debit plan and this works better for me as there is no chance of forgeting to pay on time. Reviewed on: 30th August 2016

Reliable and Good Customer Service

4
Whilst I have no reward schemes attached to the MBNA credit card, I do appreciate the ease of the online services and the telephone customer service is a credit to them. They have a UK call centre, they answer calls quickly and deal with queries in a friendly, professional manner. They were extremely helpful when I lost my wallet a year or so ago and got a replacement card to me very quickly. Reviewed on: 30th August 2016

No problems

4
I have had a credit card with this company for many years now with no issues. Everything is made really clear and if I have had a question they have answered it well. Reviewed on: 30th August 2016

Good offers to help with balance transfers

4
Good customer service, they always try to help me find the best offer for me and how I can save money. Reviewed on: 26th June 2016

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