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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.19 (187 reviews)

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2.78

Based on 187 reviews, last reviewed 20th Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

12%

36%

Latest highest rating:

4

I just started this new adventure with MBNA with a l... I just started this new adventure with MBNA with a loan,all reviews tell me about the credit card but non in loans so until now to me looks good and v... Read more Reviewed on: 20th March 2025

Latest lowest rating:

1

Very Unprofessional Even after closing the account and clearing all balance (received the closing account letter as well)these smart thieves send me interest amount separ... Read more Reviewed on: 5th March 2025

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

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MBNA Credit Card reviews (187)

As good as the rest

In my experience with MBNA, I found that while the service and customer experience couldn't be faulted, I did have a few issues with the deals that they offered me. After being a customer of theirs for a number of years and always keeping my account in good order, I contacted them on numerous occasions about increasing my limit and even though I was told a higher limit was available to me, it never happened for some reason. I would recommend MBNA overall, I just think that they tend to concentrate and look after their new customers as opposed to the ones that have had accounts over a number of years for some reason. Reviewed on: 9th September 2016

very good credit card on special offer of 0 % for a year on purchases, helpful staff

I got a balance transfer at 0 % and also 0 % on purchases for one year. also you can request paper statements by post as well as online only bills. Reviewed on: 30th August 2016

Checking purchases.

When checking through previous expenditure I find the MBNA Credit Card very easy to check online or over the telephone. The customer service is helpful and always polite. Any queries are dealt with promptly and quickly put your mind at ease. The card gives you confidence that it will be accepted at a large range of retailers and businesses. Reviewed on: 30th August 2016

Easy to pay

The MBNA website is easy to navigate. I was previously using it to make my monthly payments. However, by doing this, it takes longer for the payment to be credited. I have now set up a monthly direct debit plan and this works better for me as there is no chance of forgeting to pay on time. Reviewed on: 30th August 2016

Reliable and Good Customer Service

Whilst I have no reward schemes attached to the MBNA credit card, I do appreciate the ease of the online services and the telephone customer service is a credit to them. They have a UK call centre, they answer calls quickly and deal with queries in a friendly, professional manner. They were extremely helpful when I lost my wallet a year or so ago and got a replacement card to me very quickly. Reviewed on: 30th August 2016

No problems

I have had a credit card with this company for many years now with no issues. Everything is made really clear and if I have had a question they have answered it well. Reviewed on: 30th August 2016

Good offers to help with balance transfers

Good customer service, they always try to help me find the best offer for me and how I can save money. Reviewed on: 26th June 2016

Easy to use, great rates

Took out a credit card to get our bathroom done. Low interest rates and easy balance transfer. So pleased with the service that my partner transferred his credit card over to MBNA. Reviewed on: 23rd June 2016

Terrible customer service

I've been a customer of MBNA credit card for years... No complaints about the card itself but their support is very poor. Really difficult to talk to anyone. As with other reviews, their only communication with me is about balance transfers. They've just sent me a second card - which I haven't requested and don't want.... So am going to move to another provider. Reviewed on: 17th June 2016

Bombarded

I took out this out as my first credit card, as the sign up bonus was quote good. I didn't use it much but this didn't stop them sending me endless amounts of post re: balance transfer offers and other cards which i did not need at all. I got so annoyed with all of this spam I got another card and closed this one (which was a convoluted process in itself) and would never use them again. Reviewed on: 14th June 2016

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View resource hub

MBNA: Credit Card reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review MBNA: Credit Card now

MBNA Credit Card reviews (187)

As good as the rest

very good credit card on special offer of 0 % for a year on purchases, helpful staff

Checking purchases.

Easy to pay

Reliable and Good Customer Service

No problems

Good offers to help with balance transfers

Easy to use, great rates

Terrible customer service

Bombarded

Review MBNA: Credit Card now

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