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MBNA: Purchase credit cards reviews

2.74
Based on 196 reviews, last reviewed 20th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
37%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025
Rebecca Dohert's avatar
Rebecca Dohert

Latest lowest rating:

1

Security team super disorganized/rude. Avoid this cc. If you lose a card and want a replacement, prepare to wade through mud as you deal with their super disorganized security department that takes 30-60 ... Read more Reviewed on: 20th August 2025
Alex's avatar
Alex

About this product

MBNA purchase credit cards are designed for everyday spending.

You can check your balance, review transactions, make payments, request transfers and lots more on your computer, phone or tablet. You’ll get paperless statements for your MBNA purchase credit cards.

MBNA purchase credit card reviews help you find out what it’s really like to be a customer. If you’ve used MBNA before, you can also leave a review and share your experience.

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MBNA Purchase credit cards reviews (196)

Great Credit Card

5
0% cash and balance transfer offers cheap card great customer service saves me a lot of money. Reviewed on: 13th May 2017

Super quick

5
Very quick to resolve an issue, user friendly website without lots of codes etc to remember. Reviewed on: 11th May 2017

Excellent customer service

5
Most helpful when fraudulent use occured Reviewed on: 1st May 2017

Awful company

2
Unfair charges, unhelpful customer service. new balance/money transfer *deals* aren't competitive at all e.g 5% charge? Reviewed on: 1st May 2017

Brilliant amazing wonderful reliable loyal

5
Really nice people on the phone got what I needed and sorted me out asap!! :) Reviewed on: 30th April 2017

okay card

3
Was a good card when they gave cash back Reviewed on: 5th April 2017

Great card with long interest free period

5
Got this card due to the 26 month interest free period - this covers balance transfers and purchases, so will come in very handy for those bigger purchases. Reviewed on: 13th February 2017

Very unprofessional

1
Staff laugh at you constantly and tell you miss leading information Reviewed on: 12th February 2017

Easy to use but lacking in perks

4
Since buying out my Alliance & Leicester credit card years ago I actually feel that MBNA have improved the service. They don't hassle me with junk mail and they have recently extended the payment period which is great news if you are away on holiday or forget. They only downside is that they have stopped offering cashback on their Visa credit card. I can still earn cashback on my Amex card but many places will not accept Amex. This means I have lost a lot of cashback this year and at only 0.5% cashback it was not favourable in comparison to other providers anyway. Reviewed on: 6th February 2017

Great card

5
Very good experience. Easy to use and good online site to help you keep track of your spending. Points are earns as well which can be transferred into vouchers. Reviewed on: 1st January 2017

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