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MBNA: Credit Card reviews

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2.78
Based on 187 reviews, last reviewed 20th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
12%
See only 3 star reviews
6%
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5%
See only 1 star reviews
36%

Latest highest rating:

4

I just started this new adventure with MBNA with a l... I just started this new adventure with MBNA with a loan,all reviews tell me about the credit card but non in loans so until now to me looks good and v... Read more Reviewed on: 20th March 2025
Fabio M's avatar
Fabio M

Latest lowest rating:

1

Very Unprofessional Even after closing the account and clearing all balance (received the closing account letter as well)these smart thieves send me interest amount separ... Read more Reviewed on: 5th March 2025
karamjeet 's avatar
karamjeet
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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

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MBNA Credit Card reviews (187)

Scammers

1
Scam. Unbelievable such a dishonest company is allowed to exist in the UK. Reviewed on: 2nd October 2024
Joerg Bauerle's avatar
Joerg Bauerle

Scammers!Scammers!!! AVOID!!!!!

1
Scammers!!! AVOID!!!!! I am extremely disappointed with the misleading tactics of this company. I signed up for their credit card, which was advertised as offering 0% interest on purchases for 21 months. However, after just 60 days, I started being charged interest on my purchases. When I contacted customer service for clarification, they informed me that the 0% interest rate only applied to purchases made within the first 60 days. Any purchases made after that would be subject to interest, which was never clearly communicated to me. This is deceptive and feels like a bait-and-switch tactic. They are not transparent about their terms, and it’s very easy to get caught out by these hidden conditions. I would strongly advise avoiding this company and their credit products at all costs. Very disappointing experience! Reviewed on: 23rd September 2024
Alameen Mak's avatar
Alameen Mak

Terrible customer service.

1
Terrible customer service. I tried to dispute an unauthorized charge but they sided with the seller even after the product and service are taken back and seller promised a credit (have a proof) but never sent it. I showed it to MBNA but they couldn't care less. Reviewed on: 11th September 2024
WIS's avatar
WIS

Avoid at all costs

1
advertise 18 months interest free credit card but small print says that is only on purchases made in first 60 days. Have been hit with huge interest. These guys are criminal. Reviewed on: 10th September 2024
Tom A's avatar
Tom A

Efficient .

4
Efficient .good service to senior clients Reviewed on: 4th September 2024
Jean Sage's avatar
Jean Sage

Been with MBNA now for some time and have had no iss...

5
Been with MBNA now for some time and have had no issues with them. They provide a good service, have a good website and app. Card can be used everywhere I visit, in store and online. Reviewed on: 26th August 2024
Kelvin manson's avatar
Kelvin manson

Great introductory offers

5
Great introductory offers let down by a less than obvious activation process. Reviewed on: 23rd August 2024
fra's avatar
fra

Got an offer of 15 months 0% on purchases after 2 mo...

1
Got an offer of 15 months 0% on purchases after 2 months they charged me interest I spoke to there customer services but they didn't care so paid off my card and cancelled it will never get anything from them again total scam of a company Reviewed on: 28th June 2024
Becky Marriott's avatar
Becky Marriott

Terrible costumer service.

1
Terrible costumer service. They make it extremely difficult to cancel a credit card. Reviewed on: 15th June 2024
Francieli M's avatar
Francieli M

Fab company.

5
Fab company. I have recommended MBNA to friends and family. l have been with them for many years and never experienced any issues. Their app is straight forward and easy to use. Bills are broken down and easy to understand. Great overall experience. Reviewed on: 12th May 2024
Peta h's avatar
Peta h

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