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MBNA: Purchase credit cards reviews

Name: Purchase credit cards
Rating: 3.16 (196 reviews)

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2.72

Based on 196 reviews, last reviewed 20th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

40%

12%

37%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Latest lowest rating:

1

Security team super disorganized/rude. Avoid this cc. If you lose a card and want a replacement, prepare to wade through mud as you deal with their super disorganized security department that takes 30-60 ... Read more Reviewed on: 20th August 2025

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About this product

MBNA purchase credit cards are designed for everyday spending.

You can check your balance, review transactions, make payments, request transfers and lots more on your computer, phone or tablet. You’ll get paperless statements for your MBNA purchase credit cards.

MBNA purchase credit card reviews help you find out what it’s really like to be a customer. If you’ve used MBNA before, you can also leave a review and share your experience.

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MBNA Purchase credit cards reviews (196)

Very good rate , very good service

Very good rate , very good service Reviewed on: 10th February 2024

Absolute scammers

Absolute scammers Absolute scammers, they should be shut down, got a credit card from them under impression of 22 months free interest, it turned out their definition of free interest is very different to the other banks! you get 58 days interest free on your purchases any time after that they will charge you whopping 25%! disgusting, and obviously they have it in their fine prints for you to know! called them as soon as I saw the interest on my bill, they said it was a mistake and they will rectify it and I will be refunded for all the interest, HOWEVER after a week I called them again and the second guy told me the first dude was wrong and the charges are correct!!! I am waiting for a copy of my contract now. I have been fooled twice! Reviewed on: 5th January 2024

Not trustable

I have very good credit history I have applied for credit card they decline stop giving adds for apply I regret why I applied it’s impact on my credit history they say ooh according to your income we have decided firstly they don’t have proper application system to apply I was curious to apply may be it leges or not I should not applied for it never apply back I have credit cards I was just applying for back up omg make proper system to apply stop messing other people credit history declined Reviewed on: 1st January 2024

MBNA is a SCAM

Simply do not open any account with them and protect your money. That is all i have to say Reviewed on: 22nd November 2023

BRUTAL customer service waits.

I've called four times and never reached a human in less than 30 mins. Tonight I waited 40 mins until 7:01, only to have them tell me I needed to call back before 7pm. So frustrating. Reviewed on: 11th October 2023

Instant service

I called MBNA today expecting to have to work my was through an automated system, choosing various options. I made one selection and I was put through to assistant immediately. The service was quick and uncomplicated. Very impressed. Reviewed on: 12th August 2023

A very easy company to deal with.

Whenever I've needed money for a project. MBNA have always cone up trumps to help me out. Reviewed on: 13th July 2023

Worst Company

Worst customer service ever. The CEO has to be offed asap. Reviewed on: 13th July 2023

Report Stolen Card

Trying to report stolen card? Website says call us immediately? I have been on hold for over 1 1/2 hours while someone is using the stolen card. Just Stupid! Reviewed on: 13th July 2023

Reminders are so helpful.

The various reminders to pay and the amount, plus giving plenty notice followed by a further reminder have been so very helpful when trying to make the most use of my finances and paying the credit card on time but not too soon. Reviewed on: 12th July 2023

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