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MBNA: Credit Card reviews

2.80
Based on 194 reviews, last reviewed 12th Jun 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
36%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025
Rebecca Dohert's avatar
Rebecca Dohert

Latest lowest rating:

1

Hard Work to get problems resolved. Bought a new phone and. It was a totally traumatic experience to get it all log on it took me a week and many phone calls to get it sorted. Wot is the... Read more Reviewed on: 11th June 2025
Simon 's avatar
Simon

About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

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MBNA Credit Card reviews (194)

Great Offers

5
MBNA seem to be the best out there for balance and money transfers, easy to apply and most of them can be pre-approved so no risk on your credit score. Easy to use app. Reviewed on: 16th April 2019

STAY AWAY

1
My worst experience with a credit car company. They are like a venom snake to bite you without a merci. STAY AWAY. Reviewed on: 8th March 2019

Good card

5
Good card, excellent for large one off puchases Reviewed on: 11th January 2019

General useage

4
Card and online account works well. Would love to have more benefits since the annual cashback payments ceased a few years back. Reviewed on: 19th December 2018

Excellent service

5
Now have two credit cards with MBNA and I must say they are really good value. MBNA offers good service, reliable cards, easy to understand statements, answer queries quickly, are trustworthy and help keep my account secure. Reviewed on: 9th November 2018

Excellent Service

5
Slick and simple web site, never had any issues or hassle with MBNA. Would definitely recommend. Reviewed on: 6th November 2018

VERY BAD CUSTOMER SERVICE AND LOYALTY

1
I have used these credit cards for most of my adult life ad my only credit cards and usually spend alot. Have nit had to call them in the past as I use my card and pay the bill via direct debit with no issues. One time I have an issue with an accidental fee and they are umable to help whatsoever. They charge ridiculous fees and have no loyalty back for their loyal customers. There are much better credit card companies out there. Suggest no-one uses them! Reviewed on: 9th July 2018

Great zero interest card

5
Great deal for zero percent money transfer. Easy process and good customer service Reviewed on: 24th April 2018

Wont increase limit

3
Wont increase limit despite paying balance in full each month limiting my options was forced to get a different card Reviewed on: 5th April 2018

Great service!

5
Love the faster payments and the text functions to manage your account Reviewed on: 4th April 2018

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