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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.22 (178 reviews)

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2.81

Based on 178 reviews, last reviewed 1st Nov 2024

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

43%

12%

35%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

1

Scammers Scam. Unbelievable such a dishonest company is allowed to exist in the UK. Reviewed on: 2nd October 2024

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

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MBNA Credit Card reviews (178)

VERY BAD CUSTOMER SERVICE AND LOYALTY

I have used these credit cards for most of my adult life ad my only credit cards and usually spend alot. Have nit had to call them in the past as I use my card and pay the bill via direct debit with no issues. One time I have an issue with an accidental fee and they are umable to help whatsoever. They charge ridiculous fees and have no loyalty back for their loyal customers. There are much better credit card companies out there. Suggest no-one uses them! Reviewed on: 9th July 2018

Great zero interest card

Great deal for zero percent money transfer. Easy process and good customer service Reviewed on: 24th April 2018

Wont increase limit

Wont increase limit despite paying balance in full each month limiting my options was forced to get a different card Reviewed on: 5th April 2018

Great service!

Love the faster payments and the text functions to manage your account Reviewed on: 4th April 2018

Great long term card

I got this card years ago to help with a couple of finance issues. Though making regular payments over some years they have never pestered me to pay back, even sending regular offers such as balance transfers Reviewed on: 24th January 2018

Great

Excellent service. Excellent rates. Reviewed on: 7th January 2018

Deal was good at beginning

Disappointingly MBNA have froze my credit card even though i've paid all my payments for 7+ years and continue to do so??:( Reviewed on: 3rd January 2018

Great deals, easy to apply.

Great online banking facilities, easy to apply and lots of competitive deals. Reviewed on: 29th November 2017

Great service great app

Easy to use website and mobile app. Prompt service and great rates! Reviewed on: 8th November 2017

Supportive customer service experience every time in contact

Only gripe is confusion using online 'min' payment specifies. Doesn't include/calculate interest as well! Thanks Reviewed on: 1st July 2017

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