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MBNA: Credit Card reviews

2.80
Based on 187 reviews, last reviewed 20th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
36%

Latest highest rating:

4

I just started this new adventure with MBNA with a l... I just started this new adventure with MBNA with a loan,all reviews tell me about the credit card but non in loans so until now to me looks good and v... Read more Reviewed on: 20th March 2025
Fabio M's avatar
Fabio M

Latest lowest rating:

1

Very Unprofessional Even after closing the account and clearing all balance (received the closing account letter as well)these smart thieves send me interest amount separ... Read more Reviewed on: 5th March 2025
karamjeet 's avatar
karamjeet

About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

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MBNA Credit Card reviews (187)

MBNA Credit card

5
Reliable and fair company with reasonable rates Reviewed on: 9th June 2019

Avoid at all costs

1
Absolute nightmare of a company paid online payment accepted then receive email stating hadn't been paid. This happened twice incurring charges of 149 pounds eventually cleared my balance just to get away from them Reviewed on: 17th April 2019

Efficient

5
Their administration is spot-on every time. Always shows the exact amount to be paid and by when. Cannot fault them. Reviewed on: 16th April 2019

Great Offers

5
MBNA seem to be the best out there for balance and money transfers, easy to apply and most of them can be pre-approved so no risk on your credit score. Easy to use app. Reviewed on: 16th April 2019

STAY AWAY

1
My worst experience with a credit car company. They are like a venom snake to bite you without a merci. STAY AWAY. Reviewed on: 8th March 2019

Good card

5
Good card, excellent for large one off puchases Reviewed on: 11th January 2019

General useage

4
Card and online account works well. Would love to have more benefits since the annual cashback payments ceased a few years back. Reviewed on: 19th December 2018

Excellent service

5
Now have two credit cards with MBNA and I must say they are really good value. MBNA offers good service, reliable cards, easy to understand statements, answer queries quickly, are trustworthy and help keep my account secure. Reviewed on: 9th November 2018

Excellent Service

5
Slick and simple web site, never had any issues or hassle with MBNA. Would definitely recommend. Reviewed on: 6th November 2018

VERY BAD CUSTOMER SERVICE AND LOYALTY

1
I have used these credit cards for most of my adult life ad my only credit cards and usually spend alot. Have nit had to call them in the past as I use my card and pay the bill via direct debit with no issues. One time I have an issue with an accidental fee and they are umable to help whatsoever. They charge ridiculous fees and have no loyalty back for their loyal customers. There are much better credit card companies out there. Suggest no-one uses them! Reviewed on: 9th July 2018

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