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MBNA: Purchase credit cards reviews

Name: Purchase credit cards
Rating: 3.17 (195 reviews)

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2.77

Based on 195 reviews, last reviewed 28th Jun 2025

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

41%

12%

36%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Latest lowest rating:

1

I rang customer service to report a scam that I had... I rang customer service to report a scam that I had endured and because the company exists they couldn’t help what happened was I did a survey on soci... Read more Reviewed on: 28th June 2025

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About this product

MBNA purchase credit cards are designed for everyday spending.

You can check your balance, review transactions, make payments, request transfers and lots more on your computer, phone or tablet. You’ll get paperless statements for your MBNA purchase credit cards.

MBNA purchase credit card reviews help you find out what it’s really like to be a customer. If you’ve used MBNA before, you can also leave a review and share your experience.

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MBNA Purchase credit cards reviews (195)

Trustworthy and fair

I've been really impressed with MBNA. Fair interest rates, good deals, and easy to see balance and pay online! Reviewed on: 12th July 2020

Fair pricing and easy to use app

Always found it easy to use my credit card and it gives me peace of mind to have. The app and service online are easy to make sense off. Reviewed on: 26th June 2020

Good honest company

I've been with Anna for years they are very good never had any trouble Reviewed on: 11th June 2020

Started so well but ending so badly...

Great card in terms of free balance transfer. Got my text to saying 0% coming to an end as 21/06/20. Still owed £2300 so wanted to clear it ASAP. That same day I paid £300, then a week later another £150. Went to pay £500 again today but they REFUSE to accept my money as i've made two payments this month. They are literally NOT LETTING ME clear my debt and clearly want the interest period to start. Contacted the ombudsman Reviewed on: 5th June 2020

Good decent credit card provider.

MBNA is always top of my list of providers to choose for a credit card. They offer frequent zero % Apr offers for existing customers, and even better offers for new customers. The online account does everything you need, my only gripe is not being able to allocate payments to specific plans online. If ever I've had to speak to them they have been helpful, and proactive. All in all, I would recommend an MBNA credit card. Reviewed on: 27th April 2020

A horrible card that was once great

Was a fantastic card in the past, now being acquired by Lloyds group the service became horrible and they changed the terms and conditions regularly to confuse you and get the most out of you. If you raise a complaint you will be put on hold for an hour then go through a complicated formal complaint process. I cancelled the card after being a client for 15 years. Not recommended any more, and I'll make sure to cancel all their cards very soon. Reviewed on: 26th February 2020

Nothing seems to be a problem with MBNA

Fantastic customer service and really easy to get along with. Reviewed on: 19th January 2020

COULD IT GET WORSE?

Before Lloyds Bank took over MBNA the level of service was excellent. Since Lloyds Bank took over MBNA the level of service has been atrocious. It took 5 months to sort out a problem that they created. Reviewed on: 21st November 2019

Best credit card for going abroad

I have used my MBNA credit card while in Spain. You get free cash withdrawal as long as you clear your balance straight away also you get the current exchange rate. For credit card spending you have 30 days interest free before you need to clear the balance. With both cash withdrawals and shopping if you don’t pay within the interest free period its 7.5% Brilliant card. Happy holidays. Reviewed on: 7th November 2019

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