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MBNA: Purchase credit cards reviews

Name: Purchase credit cards
Rating: 3.16 (196 reviews)

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2.75

Based on 196 reviews, last reviewed 20th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

40%

12%

37%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Latest lowest rating:

1

Security team super disorganized/rude. Avoid this cc. If you lose a card and want a replacement, prepare to wade through mud as you deal with their super disorganized security department that takes 30-60 ... Read more Reviewed on: 20th August 2025

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About this product

MBNA purchase credit cards are designed for everyday spending.

You can check your balance, review transactions, make payments, request transfers and lots more on your computer, phone or tablet. You’ll get paperless statements for your MBNA purchase credit cards.

MBNA purchase credit card reviews help you find out what it’s really like to be a customer. If you’ve used MBNA before, you can also leave a review and share your experience.

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MBNA Purchase credit cards reviews (196)

No fee

Great card for going abroad. No fee for taking money(euros) out of cash machines & only 7.5% interest if you cant pay on time which I always can, so no fees for me . Brilliant Reviewed on: 16th June 2021

Non accomadating

not impressed. It appears that covid provides a reason for them to restrict the option of a lower interest rate to long term customers/ Reviewed on: 1st June 2021

problem problem....

Cannot connect to their web site, they chage my Id... Why ? So calling them calling them again, then the next day it don't work, so calling again... Reviewed on: 27th May 2021

Great 0% card

Activated a 0% balance transfer card to help with bills, this has been a massive help and service has always been helpful and easy. Reviewed on: 16th April 2021

MBNA is a Terrible company

MBNA is a terrible credit card company in Canada. Worst customer service. Arrogant and deceitful. Known to reduce credit limits without any warning or reason even with stellar credit. MBNA / TD executive complaint office hide and justify their actions with lies. GreadyRates, MoneySense, Ratehub and others like getting their big cut to sell MBNA / TD products. Thank before you hitting that apply button for these cards. Reviewed on: 15th April 2021

Brilliant rates and usability

MBNA have provided me with brilliant rates, much better than their competitors. Their app is very easy to use, allowing for seamless user experience. Reviewed on: 7th April 2021

Very impressed

Really impressed with the customer service I have received Reviewed on: 20th February 2021

Bad service and misleading offers

Really bad experience with setting it up in the first place. Took a card with balance transfer and cash transfer 0% offers. The cash transfer was 12 months free. Over the course of 12 months more than paid that balance, but they'd assigned every payment to the debt with the longer interest free period. Terrible customer service and far from treating customers fairly. Reviewed on: 13th February 2021

Intrest free purchase card is a tral

Please don't take MBNA intrest free purchase credit card, it is a trap. All other major bank offers intrest free period for the entire duration of the offer, whereas this creepy card offer intrest free purchase only first 69 days... I lost around £300 only on intrest. Will never recommend thus bank to anyone. Experian and moneysupermarket should recommend this as the least preferred option. Reviewed on: 25th January 2021

Insulting

Clear credit history until a problem occured with my direct debit as lockdown began . I wasn't aware of this until I checked my credit file and it showed missed payments . I had been paying extra amounts and wasn't aware my direct debit had aborted . No sympathy or understanding and no genuine communication . Issues with internal messaging systems . System refreshed by call handler then suddenly I started to recieve communication . I even recieved a letter ! As a nurse working through lock down it has left me in a very difficult financial situation . No resolve with this company so I have had to escalate complaint . Not worth borrowing from the card considering the damage that's been cause based on a small monthly payment . Reviewed on: 5th October 2020

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