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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.21 (180 reviews)

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2.76

Based on 180 reviews, last reviewed 16th Dec 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

12%

36%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

2

My Top 10 Ranked Clueless Online Banking Platforms In my experience with this company, I can't remember anything positive. Customer support mishandled consumer issues, and there were constant reports o... Read more Reviewed on: 16th December 2024

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (180)

Review of the MBNA, Credit Card:

My Top 10 Ranked Clueless Online Banking Platforms

In my experience with this company, I can't remember anything positive. Customer support mishandled consumer issues, and there were constant reports of incorrect balances sent to credit reporting agencies, which can severely affect your credit score, particularly during a mortgage application. Moreover, getting anything resolved was nearly impossible, regardless of how many times I reached out to them. Ultimately, nothing was accomplished despite their promises. Big dissapoinment. Reviewed on: 16th December 2024

slovenly, lazy service

MBNA’s website and app are atrocious, and their customer service isn’t any better. The app doesn’t use any form of input validation. The designers are lazy and in no way customer-focused. Reviewed on: 6th April 2023

Good rate and easy use

Competitive rate with credit card, low interest thereafter interest free period. Could have been notified as to when that period was up as I had to look myself after being charged interest. Balance amount increased with no hassle and all on the app. Reviewed on: 5th April 2023

NEVER RECCOMENDED THIS BANK

I closed my account because of very high interest rates,after 1 year i called them to send it to me my old statements (because of yearly tax) they said we r not send email just regular mail and we charge 2$ every each statement!! Omg. Reviewed on: 17th March 2023

Scamster Scumbags

They double charged me for 5000$. They have taken money from my bank and have still reported for late payment. Their phone number has changed and they havent even updated their website. Name one serious bank who would do that. I had to call 8010 to get their actual number. They have no physical presence. The agents that talk to you on phone are scumbags who would be serving prison sentence if unprofessionalism were a claim. You have all red flags of a filthy business with mal-intentions. Stay the hell away from them if you care about your future. Reviewed on: 14th March 2023

Credit card

Low interest rate and a good limit Reviewed on: 10th March 2023

Good Credit card

Handy credit, and useful to use. Cheap if pay off right away but could be costly if not. Reviewed on: 9th March 2023

Closed my account after I payed my balance in full

This card company decided to close my account without any warning and sited my credit report as the reason. I have a score over 750... they only want customers who pay minimum payments. Reviewed on: 6th March 2023

Good credit card

App is user friendly and customer service has always been helpful Reviewed on: 22nd February 2023

Balance Transfer

I used this card to transfer a balance, got a great interest free offer than has really helped me get my finances under control. It was really easy to do on the app, I would highly recommend Reviewed on: 22nd February 2023

Good experience

I've had a positive experience with MBNA - customer service has been great, app is user-friendly and plenty of promotional offers available. Reviewed on: 21st February 2023

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