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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 9th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024
Pedro M's avatar
Pedro M

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

It Just Works!

5
I love Metro Bank because things work as expected. Faster Payments are instant - which can't be said for some other banks - and I can see pending transactions in my online account, so as soon as I have used my debit card I can see the transaction. The staff in store are very friendly and helpful as are the staff at the end of the telephone. All as it should be, but often isn't elsewhere. Reviewed on: 11th April 2021

Great personal bank

5
Great personal bank but not so good as a business bank when requiring credit as it only uses ratesetter for lending. Reviewed on: 10th April 2023

The place where workers smile

5
I have been a customer for a few years now and whenever I visit the wood green branch I feel very comfortable and welcome by all. It's a place where I see staff always working and prepared to assist customers at the first time of asking or even just on arrival. Real people's bank always someone there to talk to not machine driven. I love this bank. Reviewed on: 10th April 2023

So easy

5
I love that I can use drive-through banking, and they bank is open at really convenient times. Online banking is so easy to use, never had any issues with Metro at all. Reviewed on: 10th April 2023

7 day bank

5
Great bank and easy to use , I like that they are open 7 days a week Reviewed on: 10th April 2023

Easy Banking

5
I am enjoying Metro Bank's services and the app is easy to use. Reviewed on: 10th April 2023

Metro bank is reasonable bank to obtain an account

5
Because metro bank doesn’t behave like most bank that requires so much from customers for just a simple bank account which is even beneficial for both parties,the economy and for the reputation of the world banking system and its true trust. Reviewed on: 10th April 2023

Unlock account

5
Frustrated when account was locked as can't proceed the payment. Called Metro Bank suprisingly it not like other banks that my call was picked up very soon and my problem was solved immediately. Their process was smooth and fast but it won't happen only once a while as I had the same problem on a day and Metro Bank each time provided same effective services Reviewed on: 10th April 2023

I am Very happy with Metro Bank and their services. I recommend it!

5
The Metro Bank team is always there, ready to help you whenever you need them. Easy to use, access, really nice opening hours and staff. Reviewed on: 9th April 2023

Efficiency of service

5
The customer service is helpful as well as extremely quick and efficient. Reviewed on: 9th April 2023

Great customer care

5
The mere fact that I walked into the bank, opened an account and left with a debit card within a couple of hours, says a lot about how Metro bank operates. Metro bank offers an American style service standard. Telephone response is fast and responsive with no hanging about on the line listening to tense hold musak. I recommend them all the time. Reviewed on: 9th April 2023

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