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Metro Bank: Current Account reviews

View other Metro Bank products
4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM
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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Amazing bank

5
I love metro bank they’re so good at handling problems Reviewed on: 6th April 2023
Lalisa blackpink 's avatar
Lalisa blackpink

Efficiency of service

5
The customer service is helpful as well as extremely quick and efficient. Reviewed on: 9th April 2023
Owen Hassell's avatar
Owen Hassell

Great customer care

5
The mere fact that I walked into the bank, opened an account and left with a debit card within a couple of hours, says a lot about how Metro bank operates. Metro bank offers an American style service standard. Telephone response is fast and responsive with no hanging about on the line listening to tense hold musak. I recommend them all the time. Reviewed on: 9th April 2023
style Aboki's avatar
style Aboki

Lost Card

5
When you loose your cards you get a new one within 30 minutes Reviewed on: 9th April 2023
GARY REED's avatar
GARY REED

Lovely

5
Its very helpfull not only the staff but for people working weekdays and need to go to bank for the weekend. Reviewed on: 9th April 2023
Mylene's avatar
Mylene

Welcoming convenient helpful

5
At my branch I feel welcomed and important I don’t get this response anywhere else I feel good when I go inside my local branch Reviewed on: 9th April 2023
Daniel Speirs's avatar
Daniel Speirs

Amazing bank

5
Recently joined metro bank from Halifax for my current account and they made it so easy and swift. Bank card done on same day and the money I had in my Halifax account got transferred easily too. Highly recommend metro bank Reviewed on: 9th April 2023
Malcolm Welsh's avatar
Malcolm Welsh

Very efficient and helpfull

5
Best bank around open all the time very helpfull friendly staff Reviewed on: 9th April 2023
Jamie's avatar
Jamie

Transparent banking

5
I have Metro Bank to be an absolute joy to be a customer of, everything is clearly explained and nothing is ever to much bother with them. From online banking to 7 days a week access to real people, I cannot emphasise how easy it is to use their services. Have recommended them to all my friends Reviewed on: 9th April 2023
Stephen Pearson 's avatar
Stephen Pearson

Helpful, friendly, professional, efficient

5
I can’t fault the service we get at our local branch. They always meeting and greet. Are very friendly and always try and help where possible, they never make you feel rushed. They’re great with kids, my son has a bank account and they always go out of their way to help him. He enjoys going into the bank!! They also have doggie biscuits whats not to love. Would definitely recommend this bank to anyone. Reviewed on: 9th April 2023
Diane 's avatar
Diane

Great service

5
Opening account top Good service very helpful when get in the bank Reviewed on: 9th April 2023
Jacqueline James 's avatar
Jacqueline James

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