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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Amazing bank

I love metro bank they’re so good at handling problems Reviewed on: 6th April 2023

Great service

This is one of the best banks in the UK. Thay are the only bank that is open 7 days of the week and help their customers providing a service that they will not get any other bank. Reviewed on: 7th April 2023

Great banking service

Changed the face of high street banking, with friendly staff and great services. Reviewed on: 7th April 2023

The staff are very nice. And welcome

Staff. Chelsea chrysiida naz. Been great help. Reviewed on: 7th April 2023

Amazing debit card

I have a debit card with metro bank and since making the change from previous bank to metro bank my experience has been amazing polite customer service and online banking very easy and simple to use overall a brilliant bank to use Reviewed on: 7th April 2023

God

№################################# Reviewed on: 7th April 2023

A mixed bag

Some good services, but also some failures My main disagreement is the £100 prize draw reward for customers reviews; then their advertising: "Thanks for rating us #1 on the high street for the 10th time running" Otherwise: online banking -- good customer service / keeping promises -- has not been good for me, but I realize they focus on it, and I imagine it is good on average Reviewed on: 7th April 2023

Fantastic Banking Experience

It’s amazing Experience, metro bank helped me when it was most needed. Very through in their Process yet effective and efficient, Their Customer service and experience in the branch is amazing, with the concept of Center being open over weekends and holidays. Reviewed on: 7th April 2023

Brilliant customer service

Metro bank to me is one of those banks that makes banking so easy. They have professional staff who are so efficient and knowledgeable. Their online service is so easy to access and you are guaranteed results instantly. Great bank. Reviewed on: 7th April 2023

Best Bank

I have been with this bank few years now ..they helped me to open an account in the same day ! Other bank I had to wait for 7 days to get the appointment just to open an account with them and Metro is available to attend or to call 24_7 customer service is the best always help me to sort my problem Reviewed on: 7th April 2023

Quality quick service

I went there recently to report that my card was not working and rather than wait 5 days for a new one ... They made me feel comfortable... Cancelled the old card and re-issued a new one... Right there. Fabulous service Reviewed on: 7th April 2023

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