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Metro Bank: Current Account reviews

4.87
Based on 10,563 reviews, last reviewed 27th Feb 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Most friendly on line banking services banker User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10563)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Used to be fabulous

3
Used to be one of the best of the new retail banks but sadly not what I used to be. Customer services now appears to be broken down into different departments and you spend ages hanging on the phone waiting for someone who's trained for your particular question. I know they could do better. One of my pet issues is that the personal accounts aren't integrated with sage or xero. But I've always found the people I deal with to be courteous even if you have to wait hours Reviewed on: 4th April 2023

Best bank ever!

5
Metro Bank has been amazing since the beginning, never a problem and great customer service! Reviewed on: 4th April 2023

Best bank

5
The best bank in Uk for customer service Reviewed on: 4th April 2023

Mega bank

5
The Best bank. Peoples all products Reviewed on: 4th April 2023

The best bank

5
Metro staff are friendly helpful and well presented The bank is open at hours that are more convenient and they go out of their way with customer service Reviewed on: 4th April 2023

Banking for all

5
People can reach them after their work and even on weekends, not by online appointments,but in real time Reviewed on: 4th April 2023

Excellent service

5
Excellent service a Ross the board. Quick, prompt and always get what you asked for. Reviewed on: 4th April 2023

The best Bank

5
I have 2 years with Metro bank and I want to tell is the best bank ever. Reviewed on: 4th April 2023

easybanking

5
metro banking , is modern, its business hours suits the public needs and always the staff are help full & cheerful..theres: even a:drinking bowl for dogs. there leading the way. Reviewed on: 4th April 2023

Good banking experience

5
This is the most secure bank is what i feel Reviewed on: 4th April 2023

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