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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
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Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10560)

Metro bank is always friendly and helpful

5
When ever we have a problem concerning the bank they have always been very friendly and helpful and it is great that you can get a new bank card straight away instead of having to wait for it to come through the post. It is lovely when you walk through the door and there is a friendly person there to greet you not like other banks where you are left to try to sort it out on their machines. Reviewed on: 4th April 2023

Best all-round bank ever!

5
Though I usually bank online, Metro is the best bank I’ve ever used. Brilliant for accessibility, in person and online, with friendly helpful staff.My local branch (Guildford) is very conveniently situated, and the opening hours are extensive and cater brilliantly for all types of customer. Reviewed on: 4th April 2023

customer feedback about Metro bank, Canterbury

5
I'd just like to say I have been treated the very best at this branch, everyone has been so nice to me and friendly and always so helpful. Very good customer service at this location (Canterbury) I have been there for the first time and could create my account with no time. Thank you all. Reviewed on: 4th April 2023

A good and thoughtful bank

5
I've been using metro bank for over 8 years and have had no issues Reviewed on: 4th April 2023

Easiest bank to deal with when Im overseas and credit store when needed

5
I will always use this bank. They handle everything so quickly even if I need a new debit card. Easy to deal with when overseas all through the app. Thanks Terry Reviewed on: 4th April 2023

Best bank ever

5
Best bank ever as you get you card at the store poeple who work their are friendly to and very easy to approach to Reviewed on: 4th April 2023

Metro

5
Seven days a week,yes I have internet banking,But it's nice to see a face behind the counter Friendly staff,helpful and polite Reviewed on: 4th April 2023

Best bank for all categories

5
Best and the cheapest bank for foreign currency transfers. Open seven days a week and later than other banks. Reviewed on: 4th April 2023

fantastic

5
the custermer service 10/10 never had better service then metro bank no issues always nice and well spoken to they customers and always go extra mile to help them out Reviewed on: 4th April 2023

Good

4
They’re good in there services though they can do better Reviewed on: 4th April 2023

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