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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10563 reviews)

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4.87

Based on 10,563 reviews, last reviewed 27th Feb 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Most friendly on line banking services banker User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10563)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Metro bank is reliable and flexible.

I was introduced to Metro bank, and my business and personal bank accounts were opened instantly on a day, a business manager was present at the site so i didn't have to wait. Metro bank is prompt to resolve any matter I may have at any convenient times, either with my personal or business account. There are flexible, lower rate at international withdrawal. They will contact me to inform me when I do not have sufficient funds available at a time of a direct debit for example. So I react to avoid any inconvenience. When i lost a debit card, it will be replaced instantly at my visit at any branch. I love Metro bank! Reviewed on: 4th April 2023

Metro Bank

Went into the store with no appointment and asked if they could open a bank account for me. within five minutes I was seated and the process began. They asked me a few questions, nothing serious, like proof of identity which I showed them my passport and that was it really they never asked me proof of address they did ask to do a credit check that only took a few minutes. They printed off the card in store and set up my banking app so I was good to go. They were very patient considering i messed up the banking app password and customer number multiple times. The customer service was pleasant to say the least. The only problem I have with them is that they do not have a machine to deposit money in to you have to go to the person on the desk to do it. Overall I would recommend them to anyone who would want to find a new bank to use. Reviewed on: 4th April 2023

technology and people

staff are always friendly and helpful plus the technology is much more advanced and user friendly than other banks Reviewed on: 4th April 2023

Great service

I tend to magnetise cards so they do not operate, easy to call into the bank to get a new card activate pin. They provided me with a holder so this helps prevent this reoccurring. Great service and always helpful. Reviewed on: 4th April 2023

Best bank for working people.

What I like about Metro Bank: 1. Opening time 2. Customer service 3. Mobile app Reviewed on: 4th April 2023

Convenient banking

The long hours of business is the main reason I've opened an account with Metro Bank. Reviewed on: 4th April 2023

Quick service and always available including Sundays and late nights

I love banking with metro they are always happy to help and always open until late and on Sundays and if something happened to my card they print on the same day no waiting around. Reviewed on: 4th April 2023

practicality

self-service, practicality, speed and courtesy Reviewed on: 4th April 2023

Out of normal hours service

The most I like about Metro bank is the opening hours, I have used these late openings many times, very convenient. Reviewed on: 4th April 2023

Amazing bank

Metro bank is a great bank to have there so friendly and helpful. I can get cash with no hassle or stress if ive forgotten my identification. I can get a new card within 10mins. Hust a fantastic bank to bank with. Reviewed on: 4th April 2023

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