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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,368 reviews, last reviewed 3rd Mar 2025
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Local and still open on the high street. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
I like face-to-face. I can pop into Chepstow branch anytime. I can walk to branch within 10 mins. Staff are reassurances to good service. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Local and friendly and Chepstow. Always helpful. Reviewed on: 10th January 2025

In branch service review

5
Mandy was very helpful and friendly with setting up new savings accounts. Reviewed on: 10th January 2025

In branch service review

5
Nice welcome, Mandy helpful, and professional. Reviewed on: 10th January 2025

In branch service review

5
It cannot be improved. It's excellent already. Reviewed on: 9th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Agency available to go into. Fantastic, helpful, knowledgeable staff at the Clevedon agency. Competitive interest rate rivalling Coventry and Yorkshire. Reviewed on: 9th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Clevedon agency. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
It's the personal touch. I have been a client for a while and Sarah has supported me through ill health, the loss of my husband and is always there to talk to and is a friendly face. I couldn't do it without her. Reviewed on: 7th January 2025

In branch service review

5
Nice friendly agency. Lovely service offered by Sarah who keeps me on track and is very helpful and supportive. I have recommended several friends to the Penarth agency. Reviewed on: 6th January 2025

In branch service review

5
I llike the staff, and their knowledge is always first class regarding savings. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Local and I have been with the Monmouthshire for over 30 years. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

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