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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,260 reviews, last reviewed 12th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful staff -very informative . Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1260)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Very efficient, friendly staff. Served by Morgan at the cashier desk in Risca and had an appointment with Joanne. Excellent service from both. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Risca branch. Your feedback will be shared with the team. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, professional staff. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service in a branch - Vicky and the team were excellent. Please get the app up an running so I can manage and check accounts. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be shared with Vicky. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Lots of knowledge, friendly service. Helped me a great deal. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that we were able to help you. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
It is great to be able to talk to a person who understands and is very helpful. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are pleased that you had a good experience. Response date: 17th December 2024
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Monmouthshire Building Society

The lady who dealt with us today was excellent

5
The lady who dealt with us today was excellent Reviewed on: 26th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the agency that you visited. Response date: 27th November 2024
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Monmouthshire Building Society

In branch service review

5
The service at the Caldicot branch is very good and it is local to me. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience at the Caldicot branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

4
Local location, friendly staff and good interest rates with savings accounts and range of accounts. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are pleased that you had a positive experience with the Society. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the face-to-face contact that's always very good. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch are friendly and helpful with a good layout and it's clean and bright. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Caldicot branch. Response date: 18th December 2024
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Monmouthshire Building Society

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