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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1520)

Review of the Monmouthshire Building Society, Savings:

Opening a savings account for my parents

5
I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help me with this process. Reviewed on: 23rd February 2025
Debbie R's avatar
Debbie R
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Fran. Response date: 24th February 2025
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Monmouthshire Building Society

In branch service review

5
You are local here in Chepstow. The staff are helpful and polite. Withdrawals are quick and undertaken very quickly from accounts. Reviewed on: 10th February 2025

In branch service review

5
Professional advice given about all products available. Reviewed on: 10th February 2025

In branch service review

5
I handed my certificate of probate with regards to my late wife to your Chepstow branch. I had a phone call the same day and the money was transferred to my accounts. Impressive by any standards. Reviewed on: 10th February 2025

In branch service review

5
I have been a member for many years, however there is no local branch in Haverfordwest. Reviewed on: 10th February 2025

In branch service review

5
Easy solutions to problems when chaning accounts. Reviewed on: 10th February 2025

In branch service review

5
Local branch where I can obtain face-to-face advice on products and services at a time to suit me. Can park easily and avoid the requirement to go into town. So much more personable that speaking to someone on the phone or online. Reviewed on: 10th February 2025

In branch service review

5
Prompt and efficient service. Jacquie was very helpful, patient and informative. Reviewed on: 10th February 2025

In branch service review

5
Non-pressuring advice. Friendly, helpful staff. Face-to-face, not just phone/email. Reviewed on: 10th February 2025

In branch service review

5
Attitude and appearance of staff - they have an air of efficiency and rapport with customers that could not be possibly replicated by a remote/electronic service. Reviewed on: 10th February 2025

In branch service review

5
Very helpful, polite and well inforomed. Information required was provided quickly, simply and effectively. Reviewed on: 10th February 2025

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