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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1362 reviews)

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4.91

Based on 1,362 reviews, last reviewed 3rd Feb 2025

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1362)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Very friendly atmosphere, unfortunatley I had to cancel my account but they could not have been more helpful. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are sorry to hear that you had to cancel your account. Response date: 8th April 2024

In branch service review

We got a joint account with limited access to help us save better. Staff were very helpful when making an appointment and got one in two days. Reviewed on: 21st December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 16th January 2025

In branch service review

We got an appointment very quickly. Everyone we spoke to at the branch have been lovely. No improvements. Reviewed on: 21st December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Personal, friendly and accessible. The branch staff in Cardiff Queen Street are great. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Cardiff branch. Response date: 16th January 2025

In branch service review

Friendly staff, Karen was wonderful in Cardiff. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Karen. Response date: 16th January 2025

In branch service review

Local on the high street with easy access. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

I saw Vicky at your Cardiff branch and was made to feel very welcome and she explained ISAs very clearly. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicky. Response date: 16th January 2025

In branch service review

Very friendly, and I love that I can have an account that does not have to be online. Mandy in Monmouth was very helpful and a pleasure to deal with. Reviewed on: 20th December 2024

In branch service review

The staff are all very friendly and happy to help. Reviewed on: 20th December 2024

Reinvest in a matured isa

Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024

In branch service review

I like that I can speak to an actual person face-to-face. Sarah is lovely and so approachable and will always welcome me with a smile. She is also very helpful and knowledgeable. Reviewed on: 18th December 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Sarah. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

31% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1362)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Reinvest in a matured isa

In branch service review

Do you have a different Monmouthshire Building Society product?

There's still more to see!

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