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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1520)

Review of the Monmouthshire Building Society, Savings:

Opening a savings account for my parents

5
I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help me with this process. Reviewed on: 23rd February 2025
Debbie R's avatar
Debbie R
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Fran. Response date: 24th February 2025
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Monmouthshire Building Society

In branch service review

5
Joanne was very friendly and polite in Risca. All good, no improvement needed. Reviewed on: 8th February 2025

In branch service review

5
Not far from home. Staff friendly and helpful. Reviewed on: 8th February 2025

In branch service review

5
Very friendly and helpful staff. Nothing is too much trouble for them in Risca. Reviewed on: 8th February 2025

In branch service review

5
Immediate service from Adele which was much appreciated. Reviewed on: 8th February 2025

In branch service review

5
Friendly staff, lots of patience from Adele in Swansea. Reviewed on: 8th February 2025

In branch service review

5
Very happy with service overall. Extremely helpful staff with a wide knowledge of products. Reviewed on: 8th February 2025

In branch service review

5
We love that we have a local branch at Caerleon Road. All staff are knowledgeable and friendly and it's always a pleasure to call in. Reviewed on: 7th February 2025

In branch service review

5
Local branch Caerleon Road is very handy. Great staff. Reviewed on: 7th February 2025

In branch service review

5
Very helpful, very kind, very patient. Could not recommend more. Reviewed on: 7th February 2025

In branch service review

5
When I joined MBS it was in Maindel I have always been happy with service provided, the staff have always been amazing, the premises are clean, warm and very friendly. Keep up the good work. Reviewed on: 7th February 2025

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