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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
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Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

In branch service review

5
Personal service and convenient branches. Reviewed on: 26th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Everyone here is always friendly and polite. Thank you. Reviewed on: 26th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Nothing needs improving - first class service. Reviewed on: 26th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful and polite. Reviewed on: 26th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Shanagh and Cathy were both easy to speak to, helpful and informative and I was impressed with the service. Reviewed on: 25th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy and Shanagh. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

4
Visited Cardiff and had an appointment with Vicky. Very helpful and friendly. Reviewed on: 25th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
As a saver, good interest rates. Staff are always excellent, including Vicky who dealt with me. Reviewed on: 25th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Vicky. Response date: 25th October 2024
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Monmouthshire Building Society

Helpful and friendly !

5
Rang yesterday to make an appointment in relation to opening an isa for both my wife and I. Offered a selection of appointments this week, and opted for 10.30 this morning. Had a warm welcome from Charlie at the brecon branch who took us through sll the options, sorted out every last detail to enable the isas to be opened, and arranged an upgrade to the original account we had taken the money from. Could not have been more helpful. Reviewed on: 24th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 24th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff. Knowledgeable with lots of information. Reviewed on: 24th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, efficient and courteous. Reviewed on: 24th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

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