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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

In branch service review

5
Friendliness of the staff and products that meet my needs. Efficieny of staff in dealing with customers - all great. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

4
Good service. You should change the layout in branch so the customer can see the staff more clearly though. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendliness of the service and knowledge of the staff is fantastic. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
I like that I am able to always speak to a person. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
The Caldicot staff are lovely and give good service. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Great service everytime I use Caldicot. Good products and rates. A current account would be beneficial. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very friendly and helpful at Caldicot. They go out of their way to sure you get what you need. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for leaving us a review. Your comments will be passed on to the Caldicot branch. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

4
Everyone at Caldicot branch is very helpful, and it's local as we don't have a bank locally. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot staff are first class for service, especially to the elderly. I like the use of a passbook and being able to see someone face-to-face. 6 star satisfaction. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
I like talking to a human face-to-face. Competitive interest rates against Halifax and Nationwide. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

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