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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
It's local and easily accessible. Reviewed on: 8th March 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff. Very quick to make an appointment. Joanne explained the product clearly. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

4
I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
The staff are very helpful, especially Matthew, Kate, Jo and the rest of them also very good in what jobs they do and always there to help customers. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to the branch. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, approachable staff, always helpful and knowledgeable. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve on - Vicki explained everything in Layman's terms for us. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicki. Response date: 19th December 2024
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Monmouthshire Building Society

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