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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1365 reviews)

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4.91

Based on 1,365 reviews, last reviewed 23rd Feb 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1365)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025

In branch service review

I have been a customer for around 10 years, from the manager down they are always happy and helpful. Interest on savings is better than with my Halifax account. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you are still a customer after 10 years. Response date: 20th December 2024

In branch service review

The staff are always friendly and helpful. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024

In branch service review

Very friendly, efficient and supportive. All of the team at Caldicot branch are exceptional. Great team. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased to hear your positive feedback for Caldicot branch. Response date: 20th December 2024

In branch service review

Great that I could be seen without an appointment. Friendly staff always. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you had a good experience with the Society. Response date: 20th December 2024

In branch service review

Caldicot branch is convenient to use. The staff are very friendly and helpful. I always get a smile and welcome on arrival. No problem is too big or small. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

Very friendly staff, easy location offering a great service to the town. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 20th December 2024

In branch service review

The face-to-face consultation is invaluable and personal contact should be treasured. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024

In branch service review

Access to funds made easy, the right products and fantastic customer service from all staff. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you have received fantastic customer service. Response date: 20th December 2024

In branch service review

Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024

In branch service review

I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

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Monmouthshire Building Society: Savings reviews

36% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1365)

Helpful staff -very informative .

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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