Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.91
Based on 1,365 reviews, last reviewed 23rd Feb 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025
Debbie R's avatar
Debbie R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1365)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Just joined the Caldicot brnch. Loved that I could see someone in a room and open an account with Neil, as Lloyds was online only!! And it is local. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a good experience whilst opening your account. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I have all my money with the Monmouthshire and the Caldicot staff are like family to me. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I love going to the Caldicot as it is local. I wish your accounts had direct debits but that would mean you changing to a bank, so no I guess. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. We appreciate your feedback around direct debits. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
Friendly and helpful staff at the Caldicot branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Quite satisfied, please don't close the Caldicot branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback for the Caldicot branch. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Took out a new 1 year fixed rate bond. Everything was explained perfectly in a relaxed, reassuring manner. Very good customer relations at the Newport - Caerleon Road branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Caerleon Road branch, we are so pleased that you had a good experience. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Great location, opening times, interest rates and passbooks!. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Always a friendly and efficient service. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you received a friendly and efficient service Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff member. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products