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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,053 reviews, last reviewed 26th Nov 2024
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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Latest highest rating:

5

The lady who dealt with us today was excellent The lady who dealt with us today was excellent Reviewed on: 26th November 2024
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G

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1053)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Personal, friendly service. Quiet branch. Reviewed on: 11th December 2023
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th January 2024
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Monmouthshire Building Society

In branch service review

5
The fact that Monmouthshire BS is local and also you can come into branch and speak face-to-face is great. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
All accounts branch based with option of managing online. Helpful, friendly staff. Mobile banking app would be good. Reviewed on: 25th October 2024

In branch service review

5
I like being able to talk to someone in person. Local branch, local society. Friendly, helpful staff. Reviewed on: 25th October 2024

In branch service review

5
Good and friendly staff, personal service, helpful approach. Reviewed on: 25th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Local branch. Friendly staff - professional service. Joanne and Morgan are always helpful. Reviewed on: 25th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne and Morgan. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Options for large print needed to due to macular degeneration. Nice to know Caldicot staff care. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is convenient with excellent service. Good interest rates. Improve transfers to third parties please. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Good friendly service. Local to my home. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot is convenient for me and local. I live being served face-to-face. Nothing to improve on. Stay local and open. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

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