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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,053 reviews, last reviewed 26th Nov 2024

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

7%

3 star

0%

0%

0%

Latest highest rating:

5

The lady who dealt with us today was excellent The lady who dealt with us today was excellent Reviewed on: 26th November 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1053)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5

Nothing to be improved, doing a good job looking after people's money, and interest rates are good as well. Staff are very helpful (especially Kate and Jo). Reviewed on: 25th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Kate and Jo. Response date: 3rd November 2023

In branch service review

4

Local - it is somewhere I can pay cash into - we are a charitable organisation and our main bank is the co-op but there is no bank for 30 miles and no local post office into which I can pay cash. Reviewed on: 24th October 2024

In branch service review

5

It's local and staff are friendly. Reviewed on: 24th October 2024

In branch service review

4

Really helpful at the Caldicot branch. Reviewed on: 24th October 2024

In branch service review

5

Friendly staff, very helpful and knowledgeable. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Staff are always helpful and friendly in the Caldicot branch. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024

In branch service review

5

Local, and staff very helpful and friendly. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024

In branch service review

5

Friendly, personal service and lovely staff. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Excellent service and staff really helpful. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Friendly, local and book based accounts. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

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