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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
39% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
The staff are always very helpful. Reviewed on: 11th September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
Local to where I live - very competitive savings rates - very friendly staff - particularly Mandy in Caerleon Road outlet in Newport - not a conglomerate - very welcoming. Reviewed on: 5th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
It is a physical branch, easily accessible, the staff are extremely helpful and welcoming - served by Adele today. Reviewed on: 5th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Nothing I can think of to improve my experience. Reviewed on: 5th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, convenient location. Reviewed on: 4th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are more than helpful, always smiling. Reviewed on: 4th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th November 2024
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Monmouthshire Building Society

In branch service review

5
I like that it's local and on the high street. Staff are incredibly helpful and knowledgeable. Reviewed on: 4th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th November 2024
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Monmouthshire Building Society

Always wonderful customer service

5
Always wonderful customer service Adele is always helpful and a pleasure to deal with as are the whole team in the Swansea branch. Reviewed on: 3rd October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele and the Swansea branch. Response date: 3rd October 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always happy and helpful, nothing is ever too much trouble. Reviewed on: 30th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Smaller than most, more personal service. Not sure about improvements as I have only opened the account today. Reviewed on: 30th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, easily understood, procedures explained. Reviewed on: 30th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

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