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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Ellie was very friendly and helpful. 11/10. Reviewed on: 12th September 2025

In branch service review

5
New customers, but from service today really happy. Reviewed on: 12th September 2025

In branch service review

5
Efficient, friendly service, Perfect. Reviewed on: 12th September 2025

In branch service review

5
Friendly and professional staff - especially Sarah!!. Reviewed on: 12th September 2025

In branch service review

5
I like the fact that the staff are so friendly and knowledgeable and always ready to assist you. Reviewed on: 10th September 2025

In branch service review

5
Friendly, helpful service . Hary is fantastic. Keep the excellent standards you have. Reviewed on: 10th September 2025

In branch service review

5
Able to go into a branch in addition to the new app. Reviewed on: 10th September 2025

In branch service review

5
The team are very knowledgeable and helpful. Opened a joint account in the past 18 months and recently as a solo saver account. I have come into the branch often and they have been fantastic. Reviewed on: 10th September 2025

In branch service review

4
Local and on the Highstreet, can speak to someone face to face. We are possibly moving to west Wales so presence over there would be nice. Reviewed on: 10th September 2025

In branch service review

5
Saturday morning opening, happy with passbook. Reviewed on: 10th September 2025

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