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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Friendly, helpful service from Evan. Reviewed on: 29th August 2025

In branch service review

5
The Brecon branch is unfailingly helpful and informative. The staff makes the very best efforts for the customer. Reviewed on: 29th August 2025

In branch service review

5
It's excellent rate here so I can get advice from the excellent staff whenever I need it. Reviewed on: 29th August 2025

In branch service review

5
Very helpful staff who explains everything an patient very cheerful. Reviewed on: 29th August 2025

In branch service review

5
Local access very important and competitive rates. Reviewed on: 29th August 2025

Our welcome in Cardiff.

5
The welcome in Cardiff was very warm. Both Angela Brown and Cathy Bone were efficient, thorough, and very pleasant. Both myself and my wife were offered refreshments and use of the facilities if required. Reviewed on: 29th August 2025
Keith S's avatar
Keith S
Reply from Monmouthshire Building Society Thank you so much for leaving us a review, we will share your kind words with Angela and Cathy. Response date: 2nd September 2025
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Monmouthshire Building Society

Very friendly and helpful staff

5
Very competitive saving rates. Staff are always very friendly and helpful. Easy to get in touch with. Reviewed on: 29th August 2025
Mark's avatar
Mark
Reply from Monmouthshire Building Society Thank you so much for leaving us a review we are so happy you had a good experience with the society. Response date: 2nd September 2025
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Monmouthshire Building Society

In branch service review

5
Able to go into Clevedon 5 days a week. Reviewed on: 28th August 2025

In branch service review

5
Carey was very helpful and staff are always friendly. Reviewed on: 28th August 2025

In branch service review

4
I decide to move from my limited access saver as I found alternatives with a better interest rate and online access that is more straight forward. Reviewed on: 27th August 2025

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