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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Friendly, efficient staff. Local convenance. Reviewed on: 8th September 2025

In branch service review

5
Friendly helpful staff at Caldicot. Reviewed on: 8th September 2025

In branch service review

5
Friendly, convenient. Very helpful and Caldicot. Reviewed on: 8th September 2025

In branch service review

5
Great, face to face service at Caldicot. Reviewed on: 8th September 2025

In branch service review

5
Friendly staff and everything explained fully. Reviewed on: 8th September 2025

In branch service review

5
Local, Always able to talk to a person. Natasha was knowledgeable, friendly and answered all my questions. Reviewed on: 8th September 2025

In branch service review

5
Value having a branch, rather than apps, etc (local). Reviewed on: 8th September 2025

In branch service review

5
Friendliness of staff, professionalism - knowledge base. Great local service. Good/Excellent service for Locals. Reviewed on: 8th September 2025

In branch service review

5
Friendly, speak with you and explain everything. Reviewed on: 8th September 2025

Great service.

5
Great service. Called in to open a savings account. I was served promptly by friendly and knowledgeable staff. Reviewed on: 6th September 2025
Robert H's avatar
Robert H
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th September 2025
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Monmouthshire Building Society

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