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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Friendliness and knowledgeable level of Adele the representative I saw. Reviewed on: 30th August 2025

In branch service review

4
Face to face friendly service with Cath. Reviewed on: 30th August 2025

In branch service review

5
Great customer service by Gareth and Cath helped!. Reviewed on: 30th August 2025

In branch service review

5
All employees I've me have been professional and friendly to deal with. Branch had a "nice feel" from first contact. Reviewed on: 30th August 2025

In branch service review

5
Excellent service especially for older clients who are not computer savvy. Reviewed on: 30th August 2025

In branch service review

5
Spoke to Mandy who was very good to help me with my savings. Reviewed on: 30th August 2025

In branch service review

5
Everything is straightforward, friendly staff very helpful. Reviewed on: 30th August 2025

In branch service review

5
Local, friendly staff. Face to face service. Better interest rate would be good. Reviewed on: 30th August 2025

In branch service review

5
Able to speak to someone in branch. Reviewed on: 30th August 2025

In branch service review

5
Personal service with a smile and coffee. Reviewed on: 30th August 2025

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