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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (944 reviews)

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4.90

Based on 944 reviews, last reviewed 26th Oct 2024

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

Met Vicky who was the most attentive and informative. I enjoyed meeting her, a lovely personality for your branch. Reviewed on: 3rd May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 29th May 2024

In branch service review

Appointment with Beth was fantastic! Very clear and friendly! Great customer service. Reviewed on: 3rd May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Nothing could be improved. For older people, it is local, you go in and speak to a real person. The lady that helped me was kind and efficient. Reviewed on: 3rd May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 29th May 2024

In branch service review

Customer service is second to none - Beth was amazing. Reviewed on: 3rd May 2024

In branch service review

It has a status as a mutual building society, the staff are highly professional, competent and very helpful, and there's access to in-person meeting. Reviewed on: 3rd May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Convenient and easy to do service with. Reviewed on: 3rd May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

Appointment with Charli - Brecon branch

Had an appointment regarding opening a new ISA but moving funds from 2 places (ISA transfer + additional from an existing monmouthshire account) so required quite a few documents to be signed. However, Charli was extremely helpful (and patient!) whilst sorting this and there was no issue when I didn't have one of my passbooks. The only downside is that I had to wait nearly 4 weeks for the appointment due to how busy the branch is. Reviewed on: 1st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience whilst opening a new ISA with Charli. We apologise for the wait times for an appointment and will pass this feedback on to our branch network. Response date: 2nd May 2024

In branch service review

Staff are always courteous and helpful. Investment rates are always competitive. Been a customer for a number of years. Reviewed on: 1st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

There are a good number of accessable branches and the staff are always very helpful. Reviewed on: 30th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

In branch service review

Excellent management and staff. Very friendly and efficient. Lesley, who explained and outlined the opening of our ISA is due particular credit. Reviewed on: 29th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024

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Monmouthshire Building Society: Savings reviews

25% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (944)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Appointment with Charli - Brecon branch

In branch service review

In branch service review

In branch service review

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