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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 31st Jan 2025

49% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Liked - friendly and helpdul staff, made to feel comfortable, welcome coffee, knowledgeable staff and comfortable surroundings. Online ISA application easy but reliance on postal documentation for signature/start date of investment/start date of interest generation requires clarification and a faster process. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th April 2024

In branch service review

Manager Zoe runs Brecon branch to the highest possible standards, all the staff are polite, charming and helpful. They all take great pleasure in assisting their customers. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 16th January 2025

In branch service review

The staff at the Building Society are all very helpful and friendly and give excellent advice. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025

In branch service review

I like the fact they are local to me and they are independent. Based on Monmouth. Very friendly. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Personal contact, being 82 years old I do not use computers or do online banking, I find the office and staff very, very helpful. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th January 2025

In branch service review

Easy to contact and very friendly and helpful staff. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Visited Cardiff, met with Vicky. Very kind and knowledgeable service. Reviewed on: 13th December 2024

In branch service review

I love that they still issue passbooks. Reviewed on: 13th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I spoke to Vicky today. She was amazing with the time and help she gave me. Truly a credit to Monmouthshire Building Society, she went above and beyond. Reviewed on: 13th December 2024

In branch service review

Good customer service, always available to speak on the phone. Met with Jo today and had good advice and service. Reviewed on: 11th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Jo. Response date: 16th January 2025

In branch service review

I have always felt that Monmouthshire Building Society has been an excellent place to deposit (look after) my interests. Reviewed on: 10th December 2024

Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

49% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1262)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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