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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,260 reviews, last reviewed 12th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful staff -very informative . Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1260)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Easy to make an appointment, and I like the friendliness of the staff - especially Jack at Cardiff. Reviewed on: 15th March 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are pleased to hear that you have had a good experience with the Cardiff branch. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
I like the fact they are local to me and they are independent. Based on Monmouth. Very friendly. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal contact, being 82 years old I do not use computers or do online banking, I find the office and staff very, very helpful. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Easy to contact and very friendly and helpful staff. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff, met with Vicky. Very kind and knowledgeable service. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I love that they still issue passbooks. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I spoke to Vicky today. She was amazing with the time and help she gave me. Truly a credit to Monmouthshire Building Society, she went above and beyond. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Good customer service, always available to speak on the phone. Met with Jo today and had good advice and service. Reviewed on: 11th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Jo. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I have always felt that Monmouthshire Building Society has been an excellent place to deposit (look after) my interests. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch staff are friendly and helpful. Reviewed on: 10th December 2024

In branch service review

5
Very helpful. Lesley gave me all the information required. Excellent service in the Caldicot branch. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Lesley and the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

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