Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

4
Really helpful at the Caldicot branch. Reviewed on: 24th October 2024

In branch service review

5
I like the friendly atmosphere within the branch, Tess was fantastic and doing great with her training. Reviewed on: 18th October 2024

In branch service review

5
Very helpful and they are always updating information by post. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are very helpful and considerate and help customers with their queries especially Jo, Kate and the rest of them all. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The friendly and personable touch of this small branch is so lovely, and with knowledgeable, friendly staff always there to help and chat, so convenient. A joy to visit. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society.. Response date: 22nd November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are really friendly and helpful. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Service at Whitchurch .

5
Service at Whitchurch . Cardiff office excellent ! Reviewed on: 17th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased that you had excellent service at Whitchurch. Your comments will be passed on to the team. Response date: 17th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Friendly and easy account process

5
Simple appointment to close an older account and move it into a newer savings account. The rep helping me (Mandy Gizzi) was very polite, helpful, and patient so everything went smoothly. Reviewed on: 16th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review following your appointment. We are so pleased to hear your positive feedback. Your comments will be shared with Mandy. Response date: 16th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Good savings rates staff are easy to get on with.

5
Good savings rates staff are easy to get on with. Reviewed on: 16th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you have had a positive experience. Response date: 16th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Brand new customer to Caldicot. I love the face-to-face service and the place being local. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
Friendly, helpful, supportive staff at Caldicot. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products