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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

4
Excellent service from Lesley at Caldicot. Reviewed on: 10th November 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at Caldicot. Your comments will be passed on to Lesley. Response date: 11th December 2023
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Monmouthshire Building Society

In branch service review

5
Very local, very good informed staff, very friendly. Reviewed on: 17th January 2025

In branch service review

5
Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025

In branch service review

4
I like the building society's patience dealing with customers. Having a VISA card might help some people more promptly. Reviewed on: 17th January 2025

In branch service review

5
I am satisfied with the service as it is (although a desk would be good). Reviewed on: 17th January 2025

In branch service review

5
Banking in-person - I am in the process of moving my savings from other banks who are closing branches. Reviewed on: 14th January 2025

In branch service review

5
Excellent, professional member of staff. High street location!. Reviewed on: 14th January 2025

In branch service review

4
The staff at Caldicot branch are very helpful and friendly. Reviewed on: 13th January 2025

In branch service review

5
Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025

In branch service review

5
Friendly, flexible, conveniently placed. Good rates. Reviewed on: 13th January 2025

In branch service review

5
Friendly staff, willing to help and very knowledgeable. Reviewed on: 13th January 2025

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