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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.91
Based on 1,368 reviews, last reviewed 3rd Mar 2025
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Branch in Caldicot and so easy access to my account. Staff are very helpful and good opening hours. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

4
The staff at Caldicot branch are very helpful and friendly. Reviewed on: 13th January 2025

In branch service review

5
Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025

In branch service review

5
Friendly, flexible, conveniently placed. Good rates. Reviewed on: 13th January 2025

In branch service review

5
Friendly staff, willing to help and very knowledgeable. Reviewed on: 13th January 2025

In branch service review

5
I was at the Monmouthshire BS today and needed support in the Caldicot branch. Audrea explained everything to me so I could make informed choices. Reviewed on: 13th January 2025

In branch service review

4
Caldicot branch have very helpful staff. Reviewed on: 13th January 2025

In branch service review

5
Caldicot staff friendly. I like face-to-face. Reviewed on: 13th January 2025

In branch service review

5
Caldicot branch is staffed with friendly and helpful staff. Andrea was very knowledgeable and explained everything clearly when opening my new account. Reviewed on: 13th January 2025

In branch service review

5
Being local to Caldicot branch is an asset and talking to someone face-to-face. Reviewed on: 13th January 2025

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

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