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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,521 reviews, last reviewed 11th Mar 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Reinvesting my ISA today in the Cardiff branch. Reinvesting my ISA today in the Cardiff branch.. Carey and Cathy were most helpful. Reviewed on: 11th March 2025
Paul C's avatar
Paul C

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1521)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
Friendly staff, clear and concise explanations of what is available. Reviewed on: 18th February 2025

In branch service review

5
On the high street, face-to-face communication, helpful and knowledgeable staff. Feel welcome in Chepstow branch. Reviewed on: 18th February 2025

In branch service review

5
Accessibility on the high street. Customer service. Easy to do business. Reviewed on: 18th February 2025

In branch service review

5
I like using a building society. Could have a coffee/tea machine whilst waiting. Reviewed on: 18th February 2025

In branch service review

5
Friendly and extremely helpful and efficient staff. Reviewed on: 17th February 2025

In branch service review

5
Personal service within a separate office. Everything explained. Reviewed on: 15th February 2025

In branch service review

5
Debbie was really helpful and understanding at Caldicot. I like that the branch is local. Reviewed on: 15th February 2025

In branch service review

5
Staff have been extremely kind and helpful since I started with Mon BS. Reviewed on: 15th February 2025

In branch service review

5
Caldicot office. The staff are all extremely helpful and everything is explained really well. Reviewed on: 15th February 2025

In branch service review

5
Local, helpful staff at Caldicot. Reviewed on: 15th February 2025

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