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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,368 reviews, last reviewed 3rd Mar 2025
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
The people that serve us are so helpful and pleasant and explain things when we need advise on saving. It is a pleasure coming into branch, they seem like friends. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Great personal service, friendly, helpful staff. Details of new products and information given both by mail and staff. Reviewed on: 11th January 2025

In branch service review

4
Friendly family attitude. Disappointed request for assistance with sponsorship of our local choral society - not expected any because of late application but it would have been nice to receive a response even if the answer was no. Reviewed on: 11th January 2025

In branch service review

5
Staff are friendly and helpful in Cardiff branch. Reviewed on: 11th January 2025

In branch service review

5
Friendly and efficient staff. Excellent service - lovely office in Cardiff. Reviewed on: 11th January 2025

In branch service review

5
Good - High street presence. Improve? - Would prefer computer access online rather than app based. Reviewed on: 11th January 2025

In branch service review

5
Good locations. Friendly service from Karen and Carey. Reviewed on: 11th January 2025

In branch service review

5
Newport - Caerleon Road branch - very personalised treatment/advise. Very friendly, approachable and professional staff. Reviewed on: 11th January 2025

In branch service review

5
The staff are amazing, nothing is too much trouble for them. Reviewed on: 10th January 2025

In branch service review

5
Service with kindness and a smile. Reviewed on: 10th January 2025

In branch service review

5
Very friendly and helpful staff. No Whelsh!. Reviewed on: 10th January 2025

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