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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,368 reviews, last reviewed 3rd Mar 2025
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
The people that serve us are so helpful and pleasant and explain things when we need advise on saving. It is a pleasure coming into branch, they seem like friends. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
Pleasant surroundings, happy and helpful staff, full explanations given on products. Reviewed on: 10th January 2025

In branch service review

5
Friendly, helpful staff. Seen straight away by Kate. Reviewed on: 10th January 2025

In branch service review

4
Very efficient!! Everything fully explained. Very friendly staff!. Reviewed on: 10th January 2025

In branch service review

5
Always friendly service at Chepstow. Saw Jacquie who gave great service, giving me all the information on an account I opened online. Reviewed on: 10th January 2025

In branch service review

4
Friendly and efficient service in Chepstow. Need more online presence. Reviewed on: 10th January 2025

In branch service review

5
Personal service in Chepstow. Fast access to wages and bank transfers. Reasonably priced mortgage. Reviewed on: 10th January 2025

In branch service review

5
Overall experience was excellent, also like the passbook option. Reviewed on: 10th January 2025

In branch service review

5
Local to Chepstow, girls are lovely and helpful, stay on the high street. Reviewed on: 10th January 2025

In branch service review

5
We come to you when the banks closed - please stay on the high street in Chepstow supporting our local community,. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

4
Comnvenient (and passbook makes it simple to use). Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

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