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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15563 reviews)

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4.92

Based on 15,563 reviews, last reviewed 6th Mar 2025

7622% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I’ve been with Monzo for over 5 years and the custom... I’ve been with Monzo for over 5 years and the customer service has been exceptional. Reviewed on: 6th March 2025

Latest lowest rating:

2

Improvement needed in support Their support is going downhill lately. I still believe they can pull it back Reviewed on: 5th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15563)

Review of the Monzo, Current Account:

Monzo is exactly what a modern bank should be.

Monzo is exactly what a modern bank should be... Innovative, intuitive, efficient, responsive and reliable. Reviewed on: 3rd March 2025

Top app, customer service is good.

Top app, customer service is good. Reviewed on: 26th February 2025

The 1p Saving Challenge

The 1p Saving Challenge is a great way to start saving. Reviewed on: 26th February 2025

Easy to set up, easy to manage

The account is easy to set up, and also easy to manage by using the mobile application. Contact them can use their chat function on the mobile application. chat Reviewed on: 26th February 2025

Awful company

The customer service isn't good? Reviewed on: 26th February 2025

I swapped from a 'bricks and mortar' bank to Monzo...

I swapped from a 'bricks and mortar' bank to Monzo a few years ago and at first I was apprehensive about using Monzo as my main and only current account with it being online only but now I couldn't go back to a traditional bank! I have encountered issues when purchasing items in the past and had to report through my account and customer service responded almost instantly to my queries. Reviewed on: 26th February 2025

Monzo is the Greatest Bank ever.

Monzo is the Greatest Bank ever. I’ve never had a bad experience with Monzo, they have great customer service. Your money gets paid early. And they’re always listening to customer advice Reviewed on: 26th February 2025

simple to understand app.

simple to understand app. helpful customer service with prompt attention. early credit after 4 pm on deposits due next day Reviewed on: 26th February 2025

MONZO Outranks All Others

Monzo is so easy to use and their online customer service is second to none. I chose the Max Family Plus account which comes with included phone insurance, travel insurance RAC UK and European breakdown cover, Vue cinema tickets and a free Greg's treat every week. Not to mention the BEST industry Savings rate going on an instant withdrawal account. Reviewed on: 26th February 2025

Easy to use app, excellent services and response times.

Easy to use app, excellent services and response times. A truly progressive financial services provider. Reviewed on: 26th February 2025

Used for 3 years as my main current account.

Used for 3 years as my main current account. It handle all my task well Reviewed on: 26th February 2025

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