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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14853 reviews)

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4.92

Based on 14,853 reviews, last reviewed 24th Jan 2025

56% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It's been well so far. It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tik... Read more Reviewed on: 24th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14853)

Review of the Monzo, Current Account:

By far the best bank Ive ever used

Honestly not a bad experience using Monzo always quick professional and the app is bang on and always above expected Reviewed on: 25th January 2022

Best bank!

I love Monzo, the app is great, so easy to use, great functionality, great company Reviewed on: 15th April 2024

Absolutely in love with this App.

Absolutely in love with this App. It's so efficient to manage my everyday spending. I love the pots feature to save funds and its really easy to use & well designed. Reviewed on: 15th April 2024

brilliant app, easy interface, user friendly, moder...

brilliant app, easy interface, user friendly, modern and forward thinking Reviewed on: 15th April 2024

Great product!

Great product! The Support used to be great too , but now there’s often a lot of back and forth involved in resolving issues (lots of time explaining the same things) Reviewed on: 15th April 2024

Absolutely fantastic bank so easy to use customer se...

Absolutely fantastic bank so easy to use customer service amazing. Reviewed on: 15th April 2024

Excellent everyday account.

Excellent everyday account. Using the app to manage money in and out of savings pots, splitting the bill with friends for dinner, it's all there and with excellent interest rates, even on the free tier Reviewed on: 15th April 2024

: Navigating Convenience and Challenges with Monzo Bank

I've been using Monzo Bank for about a year now and have found it extremely convenient for managing my daily finances. The app interface is user-friendly and makes it easy to track my spending with real-time notifications every time I use my card. I particularly appreciate the budgeting tools which help me keep an eye on my monthly spending habits. However, I did face some issues with customer service response times when I had a query regarding an unauthorized transaction. It took longer than expected to resolve, but it was eventually sorted out. Reviewed on: 15th April 2024

Fine, but only fine

Eh, an okay app when compared with the dinosaurs of the banking world, but ultimately trailing behind more digitally native competitors. Their relentless barrage of corporate memes on social media platforms ultimately diminishes their seriousness as a financial institution. Reviewed on: 15th April 2024

The Monzo app is fantastic and easy to use, being ab...

The Monzo app is fantastic and easy to use, being able to split your money into different pots is excellent as well as having access to your money a day early than your standard payday! Love it! Reviewed on: 15th April 2024

Responsive, sometimes.

They have been responsive, but sometimes they do pass you around a lot and the original issue can get lost a little when the next person picks it up. Reviewed on: 15th April 2024

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