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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14850 reviews)

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4.92

Based on 14,850 reviews, last reviewed 14th Jan 2025

78% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank and excellent customer service Great bank and excellent customer service Reviewed on: 14th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

The bank you need for every day life.

Really easy to use. App is great and easy to use Reviewed on: 13th April 2024

Everything I need in one Place!

Everything I need in one Place! I love the Monzo current account as it shows me exactly where I'm spending my money, it allows me to put spend triggers in place for money management, I have seperate pots for specific spending and savings. It also lets me set goals of what I want to achieve -it's allowed me to manage my money effectively! I love it Reviewed on: 14th October 2024

Easy to use

This bank is much more convenient than the high street bank for daily use Reviewed on: 10th October 2024

Great rates, minimal fuss

Great rates, minimal fuss with setting up accounts, savings lots, making transfers, budgeting and travelling abroad. Finally a bank that is customer focused. Reviewed on: 10th October 2024

Very good experience

Very good experience because very good Reviewed on: 13th September 2024

Most modern banking app out there

The best banking app I have used - particularly the budgeting features and the customization of savings pots. Reviewed on: 10th September 2024

Absolutely amazing app

Absolutely amazing app and is my go to for paying friends and dividing up costs and bills between people Reviewed on: 9th September 2024

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great for travel and tracking spending

Really useful app, especially when travelling of looking to track your spending. Reviewed on: 4th September 2024

Monzo provid what I need in a convient app.

Monzo provid what I need in a convient app. The app is easy and simple to use from paying billsS to sorting my cash into pots for spending on different things. Reviewed on: 4th September 2024

The best, most feature-rich banking app on the market.

The best, most feature-rich banking app on the market. Reviewed on: 27th August 2024

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