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Monzo: Current Account reviews

4.92
Based on 16,830 reviews, last reviewed 2nd Apr 2025
31833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Easy to use, easy to sort issues like refunds and lo... Easy to use, easy to sort issues like refunds and lots of great features e.g. savings pots can be opened rapidly of different types, round ups and spl... Read more Reviewed on: 2nd April 2025
Kate 's avatar
Kate

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025
Axel's avatar
Axel

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16830)

Review of the Monzo, Current Account:

Customer focussed, digital innovation.

5
Monzo has been myconly personal current account provider since they began offering full bank accounts. Why, well their approach to transparency and helping people manage their finances would be enough but it's their innovation and speed of updates to their product offering that hooked me in. Simply amazing app with so many smart features. Left my old legacy banks in the dust and convinced me to ditch them completely and I haven't looked back. Ethical, innovative.... A force for good in the world of today. Reviewed on: 14th January 2019

Monzo is so easy to use especially when travelling.

5
Monzo is so easy to use especially when travelling. The app is brilliant. Informative and simple. Secure, great exchange rates and cute card! Thank you Monzo! Reviewed on: 2nd April 2025

Excellent bank

5
Very good customer service and always on hand to assist Reviewed on: 2nd April 2025

New features on safety/Security are very important

5
New features on safety/Security are very important, great user friendly app, many products, upfront honest costs. Reviewed on: 2nd April 2025

Monzo has been absolutely fantastic.

5
Monzo has been absolutely fantastic. They consistently go over and above to support their customers. It’s rare to find a bank that combines efficiency with genuinely great service — highly recommended!” Reviewed on: 2nd April 2025

This is our goto card for all foreign travel.

5
This is our goto card for all foreign travel. With swift notifications of spend, great security and near perfect foreign currency exchange rates what’s not to like? Very easy app to navigate. Reviewed on: 2nd April 2025

Monzo's simplicity is it's strength.

4
Monzo's simplicity is it's strength. The ability to pay contacts, send money requests, split bills, and see all your bank accounts in the one app is hugely convenient. Reviewed on: 2nd April 2025

Easy to use

5
So easy to use and to engage with Monzo. A first rate financial no institution Reviewed on: 2nd April 2025

Holiday Fund

5
Great Savings account -Great way to save money away from your every day account. If it's in Monzo then I don't spend as I don't take the card with me.£1000 WOULD LOOK GREAT IN MY ACCOUNT. i WOULD RECCOMEND AND DO RECCOMEND TO MY KIDS, FAMILY \7 FRIENDS Reviewed on: 2nd April 2025

Nothing is to much trouble and 24-hour support

5
Nothing is to much trouble and 24-hour support Reviewed on: 2nd April 2025

Excellent App features and Excellent service

5
Excellent App features and Excellent service Reviewed on: 2nd April 2025

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