Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 16,605 reviews, last reviewed 25th Mar 2025
28250% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Monzo is a good banking system and I am enjoying it I had a very bad experience with an authorised actions on My Monzo MasterCard, but it was all sorted out now. One love bless. Reviewed on: 25th March 2025
Dennis 's avatar
Dennis

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025
Axel's avatar
Axel

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16605)

Review of the Monzo, Current Account:

Best bank I’ve ever been apart of.

5
Best bank I’ve ever been apart of. No other bank I’ve used gave me my work pay early or upped my interest rate out of nowhere. Reviewed on: 22nd March 2025

Easy accesses opening easy transferEasy loan

5
Easy accesses opening easy transferEasy loan Reviewed on: 24th March 2025

Monzo has a way of bringing to my knowledge the cash...

5
Monzo has a way of bringing to my knowledge the cash back opportunities. More so, Monzo renders good customer service. Reviewed on: 23rd March 2025

Excellent, great customer service

5
Excellent, great customer service Reviewed on: 23rd March 2025

Monzo made me look at money differently.

4
Monzo made me look at money differently. I've learned a lot and I'm in better control of my money BUT customer service is absolutely slow Reviewed on: 23rd March 2025

I’ve had a great experience as a Monzo customer.

5
I’ve had a great experience as a Monzo customer. The app is user-friendly, with instant spending notifications and easy budgeting tools. Customer support is responsive, and features like fee-free spending abroad make banking smooth. Overall, a hassle-free and modern banking experience Reviewed on: 23rd March 2025

Awesome service

5
Hi I am with manzo last 1.5 year Reviewed on: 23rd March 2025

Monzo is the best!

5
I have been banking with monzo for years, they’re the best banking experience I have come across. The customer service has been outstanding. The app is so easy to use and great for money management. Reviewed on: 22nd March 2025

First Class Banking

5
Quick and prompt action to queries, lots of saving options to invest my money wisely, easily pay and transfer, seamless view of transaction and investments, good interest rates Reviewed on: 22nd March 2025

Monzo - simply the best!

5
Monzo are just the most innovative and customer-focused bank brand I've ever been a part of. I originally joined back in beta testing (at the recommendation of some friends), to use on girls trip - as they were the only ones (at the time) with the ability to instantly calculate exchange rates and let you choose which currency to pay for goods in. I've since migrated more and more from my existing 'mainstream' bank accounts, and just love every new feature Monzo releases - from pots to the 1p saving challenge, the general usability of the app, and everything in between! The categorisation of expenditure and budget planning is brilliant - and I'm still only on the basic current account, so it's all just built-in functionality, not only paid-for features. Can't recommend enough! Reviewed on: 22nd March 2025

Monzo was a great choice for me!

5
Monzo was a great choice for me. When I moved to Scotland I didn’t have all the details needed to open a bank account. But then I found Monzo and it allowed me to make an account. If pays you your work pay a day early if you would like and provide the option to put money in separate pots to organise it. There’s so much more you can do but it’s honestly so handy. Reviewed on: 21st March 2025