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Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 29th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ... Read more Reviewed on: 29th January 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

Wow

5
They open your account in mins and the customer service is 100% outstanding they get back to you in mins and they do everything to help you and sort everything out for you there and then and you can use your bank account worldwide for free Reviewed on: 16th December 2019

Monzo offer great products with really good benefits...

5
Monzo offer great products with really good benefits for their customers. Their app is easy to use and provides clear overview of monthly spend. A big plus is that they are actually registered as a bank in the UK so I feel safe having my savings with them. Reviewed on: 15th April 2024

Monzo is my lord and saviour

5
used monzo since i moved to the uk and it has made my life so much easier, no messing about with banks and the long wait line in the branch and the 101 question. The conversion rate when abroad is ace and sending money is so easy and quick. plus the savings pot. Reviewed on: 15th April 2024

It’s really straight forward having a Monzo account...

5
It’s really straight forward having a Monzo account and having the app on your phone to check your spending pots etc very user friendly! Reviewed on: 15th April 2024

Refreshing to have a bank that give a monkies!

5
Refreshing to have a bank that give a monkies! Always easier than I expect, fair and upfront Reviewed on: 15th April 2024

Easy account opening

5
I've had Monzo for more than 5 years. The account was easy to open and I'm happy with their joint account and the competitive saving accounts they offer. Reviewed on: 15th April 2024

The app is phenomenal.

5
The app is phenomenal. it keeps you engaged Reviewed on: 15th April 2024

Good but not great

4
I've had my Monzo account since they were back in beta. The experience has generally been excellent, but I had some serious issues when trying to open a joint current account and, in all honesty, the customer support experience was poor. Reviewed on: 15th April 2024

Modern & flexible

5
The modern approach to money i.e. split pots, accessible accounts, range of accounts and credit cards makes Monzo a great bank to bank with! Perks that come with accounts/cards is a big draw- but mostly the ability to split money between pots is the best feature. Reviewed on: 15th April 2024

Amazing customer service and always resolved the iss...

5
Amazing customer service and always resolved the issues Reviewed on: 15th April 2024

Love Monzo have been using them since 2019.

5
Love Monzo have been using them since 2019. Reviewed on: 15th April 2024

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